funsec mailing list archives

Re: Ongoing Samsung QA/QC problems...


From: Rob Thompson <my.security.lists () gmail com>
Date: Sat, 10 Jan 2009 18:40:55 -0800

Their "customer service" is pretty spectacular (cough **awful** cough)
as well.

I stopped buying their products a few years ago...


Paul Ferguson wrote:
Unless you've been living under a rock :-) you've most likely heard of the
Samsung digital picture frames that were recently shipped containing
malware:

http://www.computerworld.com/action/article.do?command=viewArticleBasic&art
icleId=9124439

While that sort of incident is not new by any means, it would appear that
Samsung continues to have ongoing problems with quality control/quality
assurance (QA/QC) issues with  their consumer electronics products:

http://www.cerias.purdue.edu/site/blog/post/customer_disservice/

Wow -- not a good track record...

- ferg


-- 
Rob

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