911 Operator Found Guilty Of Willful Neglect

[Juha-Matti Laurio <juha-matti.laurio () netti fi>]

> From the eFluxMedia article:

"The 911 operator who refused to respond to an emergency call made by a 5-year old boy was found guilty by a Detroit 
jury on Friday,
and faces up to one year in jail for willful neglect of duty and misdemeanor. Sharon Nichols, 45, will be sentenced on 
March 11. "
--clip--

"Nichols claimed in her testimony she could not hear the boy very well and she thought it was all a prank, but the 
young boy, now 7,
said the operator hang up on him after accusing him of playing games.

The incident took place on February 20, 2006, when Robert Turner, then 5, called 911 after his mother, Sherrill Turner, 
46,
collapsed unconscious in her home in Detroit. Sharon Nichols took the call, but assumed it was a prank and did not 
bother to send somebody to check up the situation.
The boy’s mother was found dead three hours later, after heart complications occurred."

More at
http://www.efluxmedia.com/news_911_Operator_Found_Guilty_Of_Willful_Neglect_13006.html

An older USA Today reference from 2006:
Boy's 911 calls dismissed as jokes
http://www.usatoday.com/news/nation/2006-04-09-911-call_x.htm

It's worth of noticing that the boy was five years old during the case in 2006.

As non-US citizen I'm interested in to hear some comments about the local 911 culture.

Juha-Matti

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