When the cure is worse than the disease

[<rms () computerbytesman com>]

http://www.theregister.co.uk/2007/12/14/kaspersky_update_glitch/

 

Updated Problems in updating Kaspersky anti-virus software have led to
widespread reports of machines locking up.

Windows PCs attempting to get the latest anti-virus definition files display
the message "previous application launch failed" before becoming stuck in an
endless loop. The problem, which cropped up on Thursday, is affecting many
users of Kaspersky's anti-virus software package, according to forum
postings
<http://forum.kaspersky.com/index.php?showtopic=55045&pid=497472&mode=thread
ed&start=#entry497472> .

It seems that the update freezes 26 per cent of the way through the process.
Thereafter machines operate at a snail's pace, forcing users to reboot.
Killing avp.exe in Task Manager reportedly stops the crash and relaunch
loop. Temporarily disabling updates is also being suggested as a temporary
workaround. However, others report that neither disabling updates nor
rolling back is effective.

 

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