RE: Barclaycard shenanigans.

[Drsolly <drsollyp () drsolly com>]

On Thu, 19 Apr 2007, David Harley wrote:

> > "Oh, it's not a sales call," she said - I hadn't suggested 
> > that it was, at that point. But she was keen to get on with 
> > her script.  "It's an administrative call. Your account says 
> > you don't want sales calls, but that means you're missing 
> > lots of great offers, and I'm calling to get you to change 
> > that." So we chatted a bit more, and hung up.
>
> I got one of those. (I don't bank with Barclays though, so I didn't think
> about talking to them about it.) She went straight to the point, we didn't
> discuss card details, I declined. In fact, I was mildly amused at the cheek
> of it. But I agree that the implications are more than uncomfortable.
 
Some marketroid came up with this idea. Someone fairly senior must have 
approved it - I'd quite like to identify that senior person, and have a 
chat with them about their double glazing requirements. 

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