Glitch Continues to Plague Washington Mutual

["Fergie" <fergdawg () netzero net>]

Not fun, but interesting in the lack of details provide by WaMu.

Via C|Net News.

[snip]

An attempt by Washington Mutual to upgrade the bank's Web site has
turned into a technology and public relations nightmare.

Last Saturday, an undisclosed number of customers of the financial
services company found that they couldn't perform several critical
online banking chores such as electronically paying bills. Many waited,
believing that the problem would be corrected sooner rather than later.
They were mistaken.

Six days later the bill-pay feature at Washington Mutual is still
inoperative. Moreover, the bank isn't offering an estimate on when the
glitch will be repaired. The situation appears to be one of the
longest-lasting Web site glitches that a bank has suffered.

[snip]

More here:
http://news.com.com/2100-1038_3-6099998.html

- ferg


--
"Fergie", a.k.a. Paul Ferguson
 Engineering Architecture for the Internet
 fergdawg(at)netzero.net
 ferg's tech blog: http://fergdawg.blogspot.com/


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