How Hard Can It Be To Cancel An AOL Account?

["Fergie" <fergdawg () netzero net>]

Painfully difficult, apparently. :-)

Via MSNBC (CNBC).

[snip]

AOL: Hi, this is John at AOL. How may I help you today?

Ferrari: I want to cancel my account.

AOL: OK. I mean, is there a problem with the software itself?

Ferrari: No. I don't use it. I don't need it. I don't want it.

[John disputes Ferrari's claim that he never uses the account.]

AOL: Last year, last month it was 545 hours of usage.

Ferrari: I don't know how to make it any clearer. So I'm just gonna say
it one last time. Cancel the account.

AOL: Well, explain to me what is wrong.

Ferrari: I'm not explaining anything to you. Cancel the account.

[It goes on like this for 5 minutes.]

Ferrari: Cancel my account. Cancel the account. Cancel the account.

[snip]

The hilarity ensues here:
http://www.msnbc.msn.com/id/13447232/

Enjoy. :-)

- ferg


--
"Fergie", a.k.a. Paul Ferguson
 Engineering Architecture for the Internet
 fergdawg () netzero net or fergdawg () sbcglobal net
 ferg's tech blog: http://fergdawg.blogspot.com/


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