Symantec Contact?

["Beauchamp, Brian" <bbeauchamp () oxford k12 pa us>]

Does anyone have a contact within symantec?

We have numerous infections of the W32/Sdbot-DHS worm
(http://www.sophos.com/virusinfo/analyses/w32sdbotdhs.html). Most major
AV vendors are updating their definitions to block it, one of them isn't
Symantec. We have created a removal kit but the machines keep being
reinfected since they cannot all be disinfected at once (limited network
access).

We have submitted a virus sample last week and have contacted our sales
rep neither are giving a helpful response. Aside from cutting over to
sophos AV client, Any ideas?

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