Full Disclosure mailing list archives

Re: A funny (but real) story for XMAS


From: Ron DuFresne <dufresne () winternet com>
Date: Tue, 16 Dec 2003 09:09:33 -0600 (CST)



None of this should be surprising, especially in the US where rivacy
issues are not well understood, nor is there great concern at present in
regards to it.  When data bases of corporate giants can be hacked and
disclose private info of millions, and little fiallout follows, and even
governement entities can be struck the same way and again, little fallout
results, one small companies problems with private infomantion security
will not generate much backlash either.  Perhaps change will come when
those tasked with HIPPA regs are audited or get hacked and disclose their
information, perhaps...<shrug>

Thanks,

Ron DuFresne

On Mon, 15 Dec 2003, Tri Huynh wrote:

Hi list,

One day when I checked my email, I received many emails from a company named
wickedservers.com (which is belong to another company called IOport
Technologies, LLC).
Here is one of their emails :


" Your e-mail has been received. A ticketnumber has been created. Would you
like
 to correspond about this matter, please always use this ticketnumber in
your subject field: [ts #26205]

-------------------------------------------------------------------------
If you have a problem with your server, please make sure you have specified
the following
information in your e-mail:

- Server IP and port
- FTP Username
- Detailed information about the problem

Without the first two, we cannot solve the issue. Please send the
information in an email with subject [ts #26205].

-------------------------------------------------------------------------
If you have a problem, make sure you have tried the following:

- server restart. This can be done via a RCON QUIT, or a ADMIN QUIT for most
games. Correctly
configured servers will return within 30 seconds.

YOU CAN ALSO RESTART BY GOING TO HTTP://<SERVERIP>:20000
LOGIN WITH FTP USER AND PASS

- check the server logs when these are available (server.log or ucc.log).
Information in these
files can be valuable to solve a problem.
- checked the forums at http://forum.gameservers.net. Most questions are
already solved by others......blah blah blah"

It looks like somebody using my email to register their service because I
didn't register
or even known such a service (I always have myself to be the victim so I can
investigate
cybercrime easily). By looking at the email, I could tell that the bad guy
also generated a
customer support request. I decided to go to the company website to contact
their
staff. One the website, they also supports "live help" under the form of
chatting.
And here is our conversation:

** You are now speaking with Gunner, Support. **
Gunner : Hello
trihuynh : hi
trihuynh : my email is trihuynh () zeeup com
trihuynh : and today i start receiving email form you guys
trihuynh : but i don't know anything or register anything with your service
trihuynh : i want to know what is going on
Gunner : That was an e-mail glitch that is now corrected. Thank you for the
notification.
trihuynh : ????
trihuynh : how comes my email receive your info ?
trihuynh : is somebody using my personal info to register here ?
Gunner : that I do not know
trihuynh : can you check who is registered with the email:
trihuynh () zeeup com
Gunner : I don't have that information, sorry
trihuynh : so what i should do now ?
trihuynh : somebody uses my email to register here
Gunner : The e-mail problem you mentioned was corrected.
trihuynh : but...how can you guys have my emails ?
Gunner : you will no longer get e-mails
Gunner : that I do not know
trihuynh : how can you do not know ?
Gunner : Our mail server was compromised
Gunner : and is now fixed
Gunner : problem is gone
Gunner : thank you
trihuynh : i still don't understand though
trihuynh : how can you have my email
Gunner : that's go, all you need to know is it is now fixed
Gunner : That's ok**
trihuynh : what is the company address ?
Gunner : it's on our website

Your party has left this session. <---- He quits chatting with me

It looks like this comapany doesn't give a damn about information
privacy, and there is also a possibility that they are
the spammers too. If you guys have have any info about this
company, please contact trihuynh () zeeup com and i love
to gather more evidences about their privacy malpractices.

Trihuynh
Sentryunion

"Join www.osvdb.org to make a better non-corporated vulnerability database
since
CERT sucks ! "


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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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        ***testing, only testing, and damn good at it too!***

OK, so you're a Ph.D.  Just don't touch anything.

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