Re: Where can I buy PIX parts..

[<black () galaxy silvren com>]

Cisco can't find their own part number? I'd call Cisco back and complain.
That is simply deplorable service.

On Mon, 6 Aug 2001, R. Corona wrote:

> Hello,
>
> I'm hoping someone out there can point me in the right direction.  I
> have a PIX-520 (the 3U chassis), and am in desperate need of a pair of
> rack mount ears for it.  I only need the two metal brackets that screw
> into the sides and then affix to the rack itself.  I've now spent a good
> 3 hours calling everywhere with absolutely no luck whatsoever.  I've
> tried Cisco, they said they couldn't find the part number and that I
> should call Blackbox.  I then called Blackbox and they said that they
> did not know the part number, and they're only way of finding out was
> through Cisco.  That's just the kind of luck I've been having with this.
> I've also tried various Internet retailers/refurbishers that I could
> find online.
>
> Any help would be so greatly appreciated...
>
> Thanks a lot,
>
> Ross Corona
>
>
>
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