ResearchSOC Webinar: Stakeholder Management in a Crisis: lessons from a crisis communicator

["Stone, Todd A" <toddston () IU EDU>]

This webinar may be of interest to members of the community.

 

Please join us for our next ResearchSOC webinar, May 21st at 3pm Eastern.

 

Stakeholder Management in a Crisis: lessons from a crisis communicator
<https://iu.zoom.us/webinar/register/4715858404440/WN_l7nYwco3Sg6ENILR_0EsAQ
>

 

Incidents happen.  The real test of a cybersecurity program is how those
incidents are managed when they do happen.  Executing well on technical
incident response is important, but if stakeholders start to panic, or try
to run the process themselves, even a straightforward incident can balloon
into a complex crisis. Preventing this takes solid communication and the
ability to constantly nudge people with different motivation and points of
view toward a common and reasonable direction. Join this ResearchSOC webinar
to learn a time-tested stakeholder management method taken from hostage
negotiation and how to apply it to incident response.  ResearchSOC Deputy
Director, cybersecurity incident responder, and volunteer crisis
communicator Susan Sons will lead the training.

 

Register here
https://iu.zoom.us/webinar/register/4715858404440/WN_l7nYwco3Sg6ENILR_0EsAQ

 

 

Todd A. Stone M.A., MAJ USAR (Ret.). 

Manager, Cybersecurity Communications

Information Technology Communications Office
Office of the Vice President for Information Technology

Indiana University
224.374.5489 (mobile)

 


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