Educause Security Discussion mailing list archives
Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams
From: "Shankar, Anurag" <ashankar () IU EDU>
Date: Tue, 24 Mar 2020 20:24:29 +0000
Lots of documentation! From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> on behalf of "Kimmitt, Jonathan" <jonathan-kimmitt () UTULSA EDU> Reply-To: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> Date: Tuesday, March 24, 2020 at 4:13 PM To: "SECURITY () LISTSERV EDUCAUSE EDU" <SECURITY () LISTSERV EDUCAUSE EDU> Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams For those of you that have covered entities, and have BAA’s with Teams or Zoom, how do you show that your processes meet the technical requirements for the storage and access to ephi? https://www.hipaajournal.com/hipaa-compliance-checklist/ -Jonathan ~ Jonathan Kimmitt CISSP, PCIP, CEH, CIPM, GPEN, CIPT, CIPP/E, GSNA Chief Information Security Officer Information Technology The University of Tulsa 918.631.2743 Jonathan-kimmitt () utulsa edu From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> On Behalf Of Shankar, Anurag Sent: Tuesday, March 24, 2020 3:09 PM To: SECURITY () LISTSERV EDUCAUSE EDU Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams … or a business associate providing a service to a HIPAA covered entity (healthcare providers, health clearinghouses, and health plans) that involves creating, receiving, maintaining, or transmitting PHI. Anurag Shankar, Ph.D. Center for Applied Cybersecurity Research, Indiana University 2719 E. 10th Street, Suite 231 Bloomington, IN 47408 ashankar () iu edu<mailto:ashankar () iu edu>, 812-856-6978 http://cacr.iu.edu<http://http/cacr.iu.edu> [indiana-university-logo] From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> on behalf of "Watkins, Jameson" <jmwatkins () PNWU EDU<mailto:jmwatkins () PNWU EDU>> Reply-To: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> Date: Tuesday, March 24, 2020 at 3:48 PM To: "SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>" <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams Another thing to keep in mind when trying to secure cloud-based resources for HIPAA is that unless you’re categorized as a health care provider (like a campus clinic or teaching hospital), the rules do not apply to you. I’ve done somersaults trying to comply only to realize that health education environments have wide exemptions. It’s worth reading the actual federal guidelines. Jameson Watkins Chief Information Officer Pacific Northwest University of Health Sciences 509.249.7719 jmwatkins () pnwu edu<mailto:jmwatkins () pnwu edu> | www.pnwu.edu<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnwu.edu%2F&data=02%7C01%7Cjonathan-kimmitt%40UTULSA.EDU%7C7aba197d9aa84f8ee4f708d7d02f40ef%7Cd4ff013c62b74167924f5bd93e8202d3%7C0%7C0%7C637206773752019938&sdata=VZ7kZSI%2BXVisMk6qNsAgWcIT%2FMgyEg5Zf6NC2ZtVfm8%3D&reserved=0> From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> On Behalf Of Shankar, Anurag Sent: Monday, March 23, 2020 11:35 AM To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams Yes, on properly secured devices, with our Box Health as the ultimate destination. Anurag From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> on behalf of Mark Monroe <0000017d16c4a68e-dmarc-request () LISTSERV EDUCAUSE EDU<mailto:0000017d16c4a68e-dmarc-request () LISTSERV EDUCAUSE EDU>> Reply-To: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> Date: Monday, March 23, 2020 at 2:14 PM To: "SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>" <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams Do you allow recordings to personal devices? Any misspelled words are Siri's fault On Mar 23, 2020, at 11:59 AM, Shankar, Anurag <ashankar () iu edu<mailto:ashankar () iu edu>> wrote: Here at IU, users can either get a Zoom account or a Zoom Health account for PHI, but not both. The latter do not allow cloud recordings, but users can still record to their device, a risk that has to be addressed via policy and training (all Zoom Health users are required to take training here). Regards. Anurag Shankar, Ph.D. Center for Applied Cybersecurity Research, Indiana University 2719 E. 10th Street, Suite 231 Bloomington, IN 47408 ashankar () iu edu<mailto:ashankar () iu edu>, 812-856-6978 http://cacr.iu.edu<http://http/cacr.iu.edu> [indiana-university-logo] From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> on behalf of "Scantlin, Aaron J." <ScantlinA () MISSOURI EDU<mailto:ScantlinA () MISSOURI EDU>> Reply-To: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> Date: Monday, March 23, 2020 at 12:33 PM To: "SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>" <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams +1 – we setup a separate instance for users who needed a HIPAA-compliant communication medium. Aaron J. Scantlin Security Analyst, Division of IT GSEC, GCFA, GNFA University of Missouri - Columbia (573) 884 - 7555 scantlina () missouri edu<mailto:scantlina () missouri edu> From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> On Behalf Of Thomas Dugas Sent: Monday, March 23, 2020 11:30 AM To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams Hello, Zoom offers a BAA. But you need to be sure you don’t use the same configuration as your current solution and if possible setup a separate instance. Again the key is not to allow recording of sessions. It is challenging for some faculty who are practitioners and also teach. We set it up by individual account. So once we set them up with no recording functionality it applies to their use of Zoom entirely under our setup. Thanks, Tom Dugas Dugast () duq edu<mailto:Dugast () duq edu> AVP/CISO Duquesne University From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> On Behalf Of Scott Norton Sent: Monday, March 23, 2020 11:15 AM To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> Subject: [External] Re: [SECURITY] Telehealth with Zoom or Teams They have not relaxed the requirements, only the enforcement; and therefor lowered your risk for the rapid deployments or temporary stop gap uses of non-compliment solutions. That does not mean you might not have other risks around a breach of privacy. Just, not from them. The biggest thing folks need to pay attention to,I think, is not digging themselves a whole so deep they can’t climb out of it when enforcement comes back into place. ________________________________ From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> on behalf of Kimmitt, Jonathan <jonathan-kimmitt () UTULSA EDU<mailto:jonathan-kimmitt () UTULSA EDU>> Sent: Monday, March 23, 2020 7:54:37 AM To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> Subject: Re: [SECURITY] Telehealth with Zoom or Teams Hi all, Thank you for the responses! I very much appreciate them…. -Jonathan From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> On Behalf Of Pardonek, Jim Sent: Monday, March 23, 2020 9:46 AM To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> Subject: Re: [SECURITY] Telehealth with Zoom or Teams We initially did not require a separate license for Zoom because we did not provide telehealth. Now that we are all in our homes, we are taking advantage of the relaxed requirements and allowing our wellness center to use Zoom. They are well aware of the security provisions and are not, for example, recording any sessions. We will re-evaluate once things return to normal. Jim James Pardonek, MS, CISSP, CEH, GSNA Associate Director Chief Information Security Officer Loyola University Chicago 1032 W. Sheridan Road | Chicago, IL 60660 •: (773) 508-6086 Loyola University Chicago will never ask you for your username or password. For the latest information security news at Loyola, please follow us online, Twitter: @LUCUISO Facebook: https://www.facebook.com/lucuiso/<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Flucuiso%2F&data=02%7C01%7Cjonathan-kimmitt%40UTULSA.EDU%7C7aba197d9aa84f8ee4f708d7d02f40ef%7Cd4ff013c62b74167924f5bd93e8202d3%7C0%7C0%7C637206773752019938&sdata=QpsRn2QNE0Lnn8amutTai3qJDS7OpzrBr%2BcDQYWgRXs%3D&reserved=0> Our Blog http://blogs.luc.edu/uiso/<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fblogs.luc.edu%2Fuiso%2F&data=02%7C01%7Cjonathan-kimmitt%40UTULSA.EDU%7C7aba197d9aa84f8ee4f708d7d02f40ef%7Cd4ff013c62b74167924f5bd93e8202d3%7C0%7C0%7C637206773752029939&sdata=mN4GGoyi%2B12SgfrAY1f2cIf%2FvEKesTMRvDUDCrnrBZg%3D&reserved=0> From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> On Behalf Of Ted Wilder Sent: Monday, March 23, 2020 9:41 AM To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> Subject: Re: [SECURITY] Telehealth with Zoom or Teams An important recent change to HIPAA enforcement to be aware of: https://www.hhs.gov/hipaa/for-professionals/special-topics/emergency-preparedness/notification-enforcement-discretion-telehealth/index.html<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.hhs.gov%2Fhipaa%2Ffor-professionals%2Fspecial-topics%2Femergency-preparedness%2Fnotification-enforcement-discretion-telehealth%2Findex.html&data=02%7C01%7Cjonathan-kimmitt%40UTULSA.EDU%7C7aba197d9aa84f8ee4f708d7d02f40ef%7Cd4ff013c62b74167924f5bd93e8202d3%7C0%7C0%7C637206773752039930&sdata=uSx3CTZoHz5I2CYMgYguzFKXwnWwEgHxx9r4P9ACLu4%3D&reserved=0> From the HHS post: "OCR will exercise its enforcement discretion and will not impose penalties for noncompliance with the regulatory requirements under the HIPAA Rules against covered health care providers in connection with the good faith provision of telehealth during the COVID-19 nationwide public health emergency. This notification is effective immediately." Before this new guidance, Macalester established a HIPAA-complaint Zoom sub account in our education/enterprise account. Ted Wilder He/Him/His Associate Director Information Technology Services (651) 696-6623<tel:(651)+696-6623> | twilder () macalester edu<mailto:twilder () macalester edu> 1600 Grand Avenue Saint Paul, MN 55105 USA [Image removed by sender.]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.macalester.edu%2F&data=02%7C01%7Cjonathan-kimmitt%40UTULSA.EDU%7C7aba197d9aa84f8ee4f708d7d02f40ef%7Cd4ff013c62b74167924f5bd93e8202d3%7C0%7C0%7C637206773752039930&sdata=KNsKFJT2CAkE46GispsBlWKNyJ0%2FARMOvmJtm%2B4e9Vk%3D&reserved=0> On Mon, Mar 23, 2020 at 7:57 AM Kimmitt, Jonathan <jonathan-kimmitt () utulsa edu<mailto:jonathan-kimmitt () utulsa edu>> wrote: Hi all, Does anybody have any checklists that you use or give to your users to ensure HIPAA compliance on Teams or Zoom? Specifically, things like where to store recordings, specific settings for remote computers, etc…. We have some clinics on campus that are jumping into Telehealth, and I’m needing a quick start into things to think about for them… Thanks all! I hope everyone is at home, healthy and safe! -Jonathan ~ Jonathan Kimmitt CISSP, PCIP, CEH, CIPM, GPEN, CIPT, CIPP/E, GSNA Chief Information Security Officer Information Technology The University of Tulsa 918.631.2743 jonathan-kimmitt () utulsa edu<mailto:jonathan-kimmitt () utulsa edu> ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. 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Current thread:
- Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams Shankar, Anurag (Mar 23)
- Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams Mark Monroe (Mar 23)
- Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams Shankar, Anurag (Mar 23)
- Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams Watkins, Jameson (Mar 24)
- Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams Shankar, Anurag (Mar 24)
- Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams Kimmitt, Jonathan (Mar 24)
- Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams Shankar, Anurag (Mar 24)
- Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams Shankar, Anurag (Mar 24)
- Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams Shankar, Anurag (Mar 23)
- Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams Mark Monroe (Mar 23)