Educause Security Discussion mailing list archives

Re: [External] Re: [SECURITY] Telehealth with Zoom or Teams


From: "Shankar, Anurag" <ashankar () IU EDU>
Date: Tue, 24 Mar 2020 20:24:29 +0000

Lots of documentation!

From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> on behalf of "Kimmitt, 
Jonathan" <jonathan-kimmitt () UTULSA EDU>
Reply-To: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU>
Date: Tuesday, March 24, 2020 at 4:13 PM
To: "SECURITY () LISTSERV EDUCAUSE EDU" <SECURITY () LISTSERV EDUCAUSE EDU>
Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams

For those of you that have covered entities, and have BAA’s with Teams or Zoom, how do you show that your processes 
meet the technical requirements for the storage and access to ephi?

https://www.hipaajournal.com/hipaa-compliance-checklist/

-Jonathan


~
Jonathan Kimmitt
CISSP, PCIP, CEH, CIPM,
GPEN, CIPT, CIPP/E, GSNA
Chief Information Security Officer
Information Technology
The University of Tulsa
918.631.2743
Jonathan-kimmitt () utulsa edu



From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> On Behalf Of Shankar, Anurag
Sent: Tuesday, March 24, 2020 3:09 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams

… or a business associate providing a service to a HIPAA covered entity (healthcare providers, health clearinghouses, 
and health plans) that involves creating, receiving, maintaining, or transmitting PHI.

Anurag Shankar, Ph.D.
Center for Applied Cybersecurity Research, Indiana University
2719 E. 10th Street, Suite 231
Bloomington, IN 47408
ashankar () iu edu<mailto:ashankar () iu edu>, 812-856-6978
http://cacr.iu.edu<http://http/cacr.iu.edu>
[indiana-university-logo]


From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> on behalf of "Watkins, Jameson" <jmwatkins () PNWU EDU<mailto:jmwatkins () PNWU EDU>>
Reply-To: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>>
Date: Tuesday, March 24, 2020 at 3:48 PM
To: "SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>" <SECURITY () LISTSERV EDUCAUSE 
EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>>
Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams

Another thing to keep in mind when trying to secure cloud-based resources for HIPAA is that unless you’re categorized 
as a health care provider  (like a campus clinic or teaching hospital), the rules do not apply to you. I’ve done 
somersaults trying to comply only to realize that health education environments have wide exemptions. It’s worth 
reading the actual federal guidelines.


Jameson Watkins
Chief Information Officer
Pacific Northwest University of Health Sciences
509.249.7719
jmwatkins () pnwu edu<mailto:jmwatkins () pnwu edu> | 
www.pnwu.edu<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnwu.edu%2F&data=02%7C01%7Cjonathan-kimmitt%40UTULSA.EDU%7C7aba197d9aa84f8ee4f708d7d02f40ef%7Cd4ff013c62b74167924f5bd93e8202d3%7C0%7C0%7C637206773752019938&sdata=VZ7kZSI%2BXVisMk6qNsAgWcIT%2FMgyEg5Zf6NC2ZtVfm8%3D&reserved=0>



From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> On Behalf Of Shankar, Anurag
Sent: Monday, March 23, 2020 11:35 AM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>
Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams

Yes, on properly secured devices, with our Box Health as the ultimate destination.

Anurag

From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> on behalf of Mark Monroe <0000017d16c4a68e-dmarc-request () LISTSERV EDUCAUSE 
EDU<mailto:0000017d16c4a68e-dmarc-request () LISTSERV EDUCAUSE EDU>>
Reply-To: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>>
Date: Monday, March 23, 2020 at 2:14 PM
To: "SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>" <SECURITY () LISTSERV EDUCAUSE 
EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>>
Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams

Do you allow recordings to personal devices?
Any misspelled words are Siri's fault

On Mar 23, 2020, at 11:59 AM, Shankar, Anurag <ashankar () iu edu<mailto:ashankar () iu edu>> wrote:
Here at IU, users can either get a Zoom account or a Zoom Health account for PHI, but not both.  The latter do not 
allow cloud recordings, but users can still record to their device, a risk that has to be addressed via policy and 
training (all Zoom Health users are required to take training here).

Regards.

Anurag Shankar, Ph.D.
Center for Applied Cybersecurity Research, Indiana University
2719 E. 10th Street, Suite 231
Bloomington, IN 47408
ashankar () iu edu<mailto:ashankar () iu edu>, 812-856-6978
http://cacr.iu.edu<http://http/cacr.iu.edu>
[indiana-university-logo]


From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> on behalf of "Scantlin, Aaron J." <ScantlinA () MISSOURI EDU<mailto:ScantlinA () MISSOURI EDU>>
Reply-To: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>>
Date: Monday, March 23, 2020 at 12:33 PM
To: "SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>" <SECURITY () LISTSERV EDUCAUSE 
EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>>
Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams

+1 – we setup a separate instance for users who needed a HIPAA-compliant communication medium.

Aaron J. Scantlin
Security Analyst, Division of IT
GSEC, GCFA, GNFA
University of Missouri - Columbia
(573) 884 - 7555
scantlina () missouri edu<mailto:scantlina () missouri edu>

From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> On Behalf Of Thomas Dugas
Sent: Monday, March 23, 2020 11:30 AM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>
Subject: Re: [SECURITY] [External] Re: [SECURITY] Telehealth with Zoom or Teams

Hello,
Zoom offers a BAA. But you need to be sure you don’t use the same configuration as your current solution and if 
possible setup a separate instance. Again the key is not to allow recording of sessions. It is challenging for some 
faculty who are practitioners and also teach. We set it up by individual account. So once we set them up with no 
recording functionality it applies to their use of Zoom entirely under our setup.

Thanks,

Tom Dugas
Dugast () duq edu<mailto:Dugast () duq edu>
AVP/CISO
Duquesne University

From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> On Behalf Of Scott Norton
Sent: Monday, March 23, 2020 11:15 AM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>
Subject: [External] Re: [SECURITY] Telehealth with Zoom or Teams

They have not relaxed the requirements, only the enforcement; and therefor lowered your risk for the rapid deployments 
or temporary stop gap uses of non-compliment solutions.
That does not mean you might not have other risks around a breach of privacy. Just, not from them.
The biggest thing folks need to pay attention to,I think, is not digging themselves a whole so deep they can’t climb 
out of it when enforcement comes back into place.


________________________________
From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> on behalf of Kimmitt, Jonathan <jonathan-kimmitt () UTULSA EDU<mailto:jonathan-kimmitt () UTULSA EDU>>
Sent: Monday, March 23, 2020 7:54:37 AM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> <SECURITY () LISTSERV EDUCAUSE 
EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>>
Subject: Re: [SECURITY] Telehealth with Zoom or Teams


Hi all,



  Thank you for the responses!  I very much appreciate them….



-Jonathan









From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> On Behalf Of Pardonek, Jim
Sent: Monday, March 23, 2020 9:46 AM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>
Subject: Re: [SECURITY] Telehealth with Zoom or Teams



We initially did not require a separate license for Zoom because we did not provide telehealth.  Now that we are all in 
our homes, we are taking advantage of the relaxed requirements and allowing our wellness center to use Zoom.  They are 
well aware of the security provisions and are not, for example, recording any sessions.  We will re-evaluate once 
things return to normal.



Jim



James Pardonek, MS, CISSP, CEH, GSNA

Associate Director

Chief Information Security Officer
Loyola University Chicago
1032 W. Sheridan Road | Chicago, IL  60660

•: (773) 508-6086



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From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> On Behalf Of Ted Wilder
Sent: Monday, March 23, 2020 9:41 AM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>
Subject: Re: [SECURITY] Telehealth with Zoom or Teams



An important recent change to HIPAA enforcement to be aware of:  
https://www.hhs.gov/hipaa/for-professionals/special-topics/emergency-preparedness/notification-enforcement-discretion-telehealth/index.html<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.hhs.gov%2Fhipaa%2Ffor-professionals%2Fspecial-topics%2Femergency-preparedness%2Fnotification-enforcement-discretion-telehealth%2Findex.html&data=02%7C01%7Cjonathan-kimmitt%40UTULSA.EDU%7C7aba197d9aa84f8ee4f708d7d02f40ef%7Cd4ff013c62b74167924f5bd93e8202d3%7C0%7C0%7C637206773752039930&sdata=uSx3CTZoHz5I2CYMgYguzFKXwnWwEgHxx9r4P9ACLu4%3D&reserved=0>

From the HHS post: "OCR will exercise its enforcement discretion and will not impose penalties for noncompliance with 
the regulatory requirements under the HIPAA Rules against covered health care providers in connection with the good 
faith provision of telehealth during the COVID-19 nationwide public health emergency.  This notification is effective 
immediately."



Before this new guidance, Macalester established a HIPAA-complaint Zoom sub account in our education/enterprise account.



Ted Wilder

He/Him/His

Associate Director

Information Technology Services

(651) 696-6623<tel:(651)+696-6623> | twilder () macalester edu<mailto:twilder () macalester edu>



1600 Grand Avenue

Saint Paul, MN 55105 USA



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On Mon, Mar 23, 2020 at 7:57 AM Kimmitt, Jonathan <jonathan-kimmitt () utulsa edu<mailto:jonathan-kimmitt () utulsa 
edu>> wrote:

Hi all,



  Does anybody have any checklists that you use or give to your users to ensure HIPAA compliance on Teams or Zoom?



Specifically, things like where to store recordings, specific settings for remote computers, etc….



We have some clinics on campus that are jumping into Telehealth, and I’m needing a quick start into things to think 
about for them…



Thanks all!



I hope everyone is at home, healthy and safe!



-Jonathan





~

Jonathan Kimmitt

CISSP, PCIP, CEH, CIPM,

GPEN, CIPT, CIPP/E, GSNA

Chief Information Security Officer

Information Technology

The University of Tulsa

918.631.2743

jonathan-kimmitt () utulsa edu<mailto:jonathan-kimmitt () utulsa edu>



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