Educause Security Discussion mailing list archives

Re: Cloud vendor contracts starting to say they own the data you put in their cloud


From: Alex Lindstrom <aglind () UDEL EDU>
Date: Fri, 21 Sep 2018 12:43:03 -0400

In the same vein as Jason, I've seen vendors propose a few things:

   1. You own your data, but we can use anonymized copies.
   2. We own your feedback, suggestions, and data about your use of the
   service.

I haven't yet seen a vendor propose to own all customer-provided data.
Typically, the two above points are blended such that the customer owns
their actual data, but the vendor can aggregate it for service management
purposes.

To Grace's comment: yes, and we often do if it's not already there.
(Usually, the vendor's standard agreement acknowledges that the customer
retains all rights to, title to, and interest in their data.) We also
include clauses that limit the vendor's use of the data to only the
purposes necessary to provide the services.

-----

Alex Lindstrom

IT Security Analyst II
UD IT Security

(302) 831-4823
https://www.udel.edu/security/ <https://www1.udel.edu/security/>
https://sites.udel.edu/threat/


On Fri, Sep 21, 2018 at 12:28 PM Jason Edelstein <jasone () uchicago edu>
wrote:

We see two variants:

1. We don't own your actual data, but we reserve the right to make
anonymized copies of your data and use them for anything we want, including
marketing, etc.

2. We own your stuff, thanks for uploading.

We've usually struck clauses of the second type or simply refused to sign
that contract, where possible. I actually haven't seen one of the second
type in a while.

For clauses of the first kind, we've had some success modifying contracts
to restrict this to only allowing anonymized data for support or delivery
of the contracted goods and services, but many copies complain that they
don't have a way to opt us out of their Big Data.

In that case, I've been pondering simply saying that any release of data,
anonymized or not, that ends up being identifiable information is
considered a breach. Some have bought that, others have not.

Jason Edelstein
IT Risk and Compliance Program Manager
University of Chicago, IT Services
desk: 773 834 3457security.uchicago.edu / 773 702 CERT

On 9/21/2018 11:10 AM, Grace Lynn Faustino wrote:

Can Universities add the ownership of data clause to the contract terms?



~ Grace L. Faustino



Public Key

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*Subject: *Re: [SECURITY] Cloud vendor contracts starting to say they own
the data you put in their cloud



I ran into that recently as well.



Have a breach free day!



Thank you,

Sue Rivera

Information Security Analyst, Lead

Information Technology Services

California State University, Bakersfield



*From:* The EDUCAUSE Security Community Group Listserv [
mailto:SECURITY () LISTSERV EDUCAUSE EDU <SECURITY () LISTSERV EDUCAUSE EDU>] *On
Behalf Of *randy
*Sent:* Friday, September 21, 2018 9:03 AM
*To:* SECURITY () LISTSERV EDUCAUSE EDU
*Subject:* [SECURITY] Cloud vendor contracts starting to say they own the
data you put in their cloud



The subject line  says it all.



We're starting to see clauses in vendor cloud contracts where they are
stating that they will own any data that we store in their cloud. Basically
this sounds like cloud vendors are starting to adopt the social media
sites' approach of "gimme, gimme, gimme, it's mine".  Needless to say, this
is disturbing in so many ways.



Has anyone else run into this?



-Randy Marchany

VA Tech IT Security Office and Lab.




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