Educause Security Discussion mailing list archives
Re: KnowBe4 Training and Phishing Sim
From: "Sburlea, Stefan" <sburlea () CHAPMAN EDU>
Date: Tue, 4 Sep 2018 16:33:17 +0000
+1 on the Phish button. Best regards, Stefan Sburlea Sr. Information Security Analyst Information Systems and Technology Chapman University sburlea () chapman edu<mailto:sburlea () chapman edu> Desk: (714) 744-7802 Chapman.edu<https://www.chapman.edu/> From: The EDUCAUSE Security Constituent Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> On Behalf Of Taylor Randle Sent: Friday, August 31, 2018 9:09 AM To: SECURITY () LISTSERV EDUCAUSE EDU Subject: Re: [SECURITY] KnowBe4 Training and Phishing Sim +1 for the Phish Alert Button. We deployed it immediately and have had a lot of success with it. Taylor Randle Director of Client Services & IT Security [Description: Description: Description: https://www.parker.edu/uploadedImages/0000_Home/0012_Images/Email_Signature/Parker_H_RGB.png] 2540 Walnut Hill Lane, Dallas, TX 75229 T: 214.902.2439 | F: 214.902.2431 trandle () parker edu<mailto:trandle () parker edu> www.parker.edu<http://www.parker.edu/> | www.parkerseminars.com<http://www.parkerseminars.com/> [Description: Description: Description: https://www.parker.edu/uploadedImages/0000_Home/0012_Images/Email_Signature/Twitter_Icon_RGB.png]<http://www.twitter.com/ParkerUniv> ................................................ From: The EDUCAUSE Security Constituent Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> On Behalf Of Manjak, Martin Sent: Friday, August 31, 2018 11:07 AM To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> Subject: Re: [SECURITY] KnowBe4 Training and Phishing Sim We are in our third year as KnowBe4 customers. I’ll echo Walter’s comments, and add that perhaps the biggest benefit to our campus is the Phish Alert widget that can be added to the Outlook Client, or your OWA instance, that lets students and staff (not licensed per seat like the training and phishing campaigns) report suspicious messages by clicking on the add-on. You can configure it to forward the message to your designated unit (ours goes to our InfoSec team), and also configure the text displayed after they confirm they want to report the email. These are tracked on our KnowBe4 console, plus, the forwards include the full headers of the original message, which can be extremely valuable. Lastly, the widget also deletes the original message from the recipient’s account. Both our employees and students use the tool frequently so we see all kinds of crap that they’re receiving. Often, it’s the first indication we have that an internal account has been compromised. This lets us sinkhole the collection domains, and initiate a search and delete for the messages. Marty Manjak CISO University at Albany From: The EDUCAUSE Security Constituent Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> On Behalf Of WALTER KERNER Sent: Friday, August 31, 2018 11:54 AM To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> Subject: Re: [SECURITY] KnowBe4 Training and Phishing Sim Hi. We have just started with Knowbe4 this semester so we've only started to get our feet wet with it. We have the platinum level. I can say that in setting up with white hat phishing exercise I find the console very easy to use and almost 100% customizable. The customer service so far has been awesome - our rep is very helpful and available to answer questions. Walter Kerner Assistant Vice-President and CISO [blue] 333 7th Avenue, 13th Floor New York, NY 10001 Voice: 212-217-3415 From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>] On Behalf Of Weston Woolworth Sent: Friday, August 31, 2018 11:27 AM To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> Subject: Re: [SECURITY] KnowBe4 Training and Phishing Sim Hi Chris, We started with Gold because it had a lower price and had a number of good resources, however we shifted over to Diamond recently – primarily for their FERPA training, and other relevant modules to us as Higher Ed. For the most part though, Gold was highly effective. WESTON WOOLWORTH Director of IT Operations 661.362.2345 | wwoolworth () masters edu<mailto:wwoolworth () masters edu> [Machine generated alternative text: THE MASTER'S UNIVERSITY] From: The EDUCAUSE Security Constituent Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>> On Behalf Of Davis, Chris Sent: Friday, August 31, 2018 7:37 AM To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> Subject: [SECURITY] KnowBe4 Training and Phishing Sim For those of you that have KB4, what level of their package do you have and are you satisfied with it? We are looking at the options they offer and are trying to determine which level is appropriate for us. While I like the offerings in the Platinum package, specifically the custom tailored training that responds to how people interact with the phishing sims, I am also wondering if it is really necessary and is it worth the cost. Any input would be appreciated. Thanks! Chris Christopher Davis, Ph.D. Chief Information Officer Assistant Professor of Education Apple Teacher Lourdes University 6832 Convent Blvd | REH 003P | Sylvania, OH 43560 cdavis () lourdes edu<mailto:cdavis () lourdes edu> CyberAware – Be aware. Stay Secure! Lourdes University will never ask you to send sensitive information through unsecure channels. Report any message that asks you to provide or confirm personal information such as credit card and/or bank account numbers, Social Security numbers, passwords, etc. or any other suspicious activity to infosec () lourdes edu<mailto:infosec () lourdes edu>. For more information please visit lourdes.edu/cyberaware<https://protect-us.mimecast.com/s/b65HCERyQLi30qGLtN-6tS?domain=na01.safelinks.protection.outlook.com>. 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Current thread:
- KnowBe4 Training and Phishing Sim Davis, Chris (Aug 31)
- Re: KnowBe4 Training and Phishing Sim Weston Woolworth (Aug 31)
- Re: KnowBe4 Training and Phishing Sim WALTER KERNER (Aug 31)
- Re: KnowBe4 Training and Phishing Sim Manjak, Martin (Aug 31)
- Re: KnowBe4 Training and Phishing Sim Taylor Randle (Aug 31)
- Re: KnowBe4 Training and Phishing Sim McClenon, Brady (Sep 04)
- Re: KnowBe4 Training and Phishing Sim Sburlea, Stefan (Sep 04)
- Re: KnowBe4 Training and Phishing Sim WALTER KERNER (Aug 31)
- Re: KnowBe4 Training and Phishing Sim Weston Woolworth (Aug 31)