Educause Security Discussion mailing list archives

Securing Data in SaaS Applications


From: Cyndie Holmes <cholmes () TXSTATE EDU>
Date: Thu, 15 Feb 2018 15:02:10 -0700

The vendor completed the HECVAT and a university is purchasing a SaaS service. Now what? 

Trying to determine who has the responsibility for ensuring contracts or SLAs contain language that protects the 
institution's data. The owner (academic department or business function), procurement, IT, or Legal? Someone else?

If the contract or SLA contains sufficient protection for the institution's data, who monitors the vendor for 
compliance with the contract or SLA data security controls?

How are data security controls monitored if the contract or SLA contains no language for customer monitoring? Who 
monitors?

Thanks


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