Re: Looking for feedback on endpoint management

[Gael Frouin <gfrouin () BERKLEE EDU>]

Hello,

Berklee also enforces polices, self-service software distribution,
configuration management, etc. on its Mac fleet using Casper. It also also
allows us to do basic troubleshooting and have our computer inventory. It
is currently integrated with our AD for authentication (for the Self
Service portion).

We also manage corporate iphones, ipads through that MDM.

We use a second instance for our students to deliver them software and
opt-in for some health checks on the devices. We do not push anything to
the students as we do not own the devices / laptops.

Gaël Frouin
Berklee
Information Security Officer

On Wed, May 10, 2017 at 8:45 PM, Brian Basgen <brian_basgen () emerson edu>
wrote:

> Hi Isabelle,
>
>  We are using JAMF, and our team has been very happy with it.
>
> --------------
> Brian Basgen
> Associate Vice President, Information Technology
> Emerson College | 120 Boylston Street | Boston, MA 02116
>
>
> On Wed, May 10, 2017 at 4:31 PM, Isabelle Grey <graham () american edu>
> wrote:
>
> > We're looking at setting up a new endpoint management platform for
> > university owned Macintosh computers. We currently have SCCM for server
> > patching/managing Windows computers and we use ServiceNow for ticketing.
> > We're particularly interested in enforcing Filevault encryption with key
> > escrow, password policies, software updates, and firewall settings. We'd
> > also like any solution we implement to integrate/play nice with syslog
> > and/or Splunk for log collection.
> > So we're currently looking at solutions from JAMF and AirWatch. Are there
> > any schools that are running either of these solutions that can give us
> > feedback on how those solutions are working for you, particularly if you're
> > also running SCCM and/or ServiceNow?
> >
> > Thank you.
> > ---
> > Isabelle Grey
> > pronouns: she/her
> > Information Security Engineer
> > American University