Re: Self-Service Password Reset Tool Recommendations

["Boyd, Daniel" <dboyd () BERRY EDU>]

We use ReACT by ASPG.  It works for both our AD accounts and for our Office365 accounts.  Our constituents can reset 
both passwords at the same time or keep them separate.  I don't have any idea of the licensing costs as that is handled 
elsewhere, but we have very few issues with it.  Faculty, staff and students not only can reset their passwords, but 
also unlock their AD accounts through the portal.  On-boarding is simple and it allows unlock codes to be sent to 
alternate email addresses or via SMS texts, or the user can answer their security questions to reset their password.

It has worked well for several years now.

Dan


Daniel H. Boyd (94C)
Senior Network Architect
Network Operations
Information Security Advisory Group Chair
Berry College
Phone: 706-236-1750
Fax:     706-238-5824

There are two rules to follow with your account passwords:
1. NEVER SEND YOUR PASSWORD VIA EMAIL (TO ANYONE)!!!!!
2. If unsure, consult rule #1



-----Original Message-----
From: Justin Harwood [mailto:Justin.Harwood () CPCC EDU] 
Sent: Friday, October 07, 2016 3:04 PM
Subject: Self-Service Password Reset Tool Recommendations

I would like to ask this community what you all recommend for a self-service password reset tool that is used by 
students/faculty/staff?

Thank you,

Justin Harwood


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