Re: endpoint security software

["Johnson, Matthew" <m.johnson () NEU EDU>]

We use Symantec (SEP) for our user community as well and have found that it
is not so great in removing malware.   After recently meeting with the
Symantec rep they pointed us to Norton Power Eraser for assistance removing
rootkits and persistent malware instead of MalwareBytes or RogueKiller. 

 

https://security.symantec.com/nbrt/npe.aspx

 

I have not tried it yet; I would be interested if anyone has had good
results using Power Eraser on malware such as the ZeroAccess rootkit.

 

Thanks,

 

Matt

 

Matthew Johnson

Information Security Analyst, Office of Information Security 

Northeastern University

360 Huntington Ave, 177-22; Boston, MA 02115

O:  617-373-6080 | C: 617-515-7002 | F: 617-373-6423

 

 <http://www.northeastern.edu/securenu> www.northeastern.edu/securenu

 

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From: The EDUCAUSE Security Constituent Group Listserv
[mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Jeff Choo
Sent: Tuesday, March 08, 2016 9:53 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] endpoint security software

 

Hi Matt,

 

We use Symantec endpoint for more than 10 years now.  We offer the same
software to all students and faculty for free.  So far we found it pretty
effective to detect and quarantine any malware (better than Microsoft), but
not so in actually removing it in some cases.  We then run Malwarebytes to
remove whatever Symantec can't.  Symantec charges us on employee FTE count
and then penny on the dollar for student licenses.

 

Hope this helps,

 

 

Jeff Choo - Director, Information Technology | Information Security Officer

William James College

T - 617-327-6777 Ext. 1202

F - 617-477-2002

W - www.williamjames.edu <http://www.williamjames.edu> 

Jeff_Choo () williamjames edu <mailto:Jeff_Choo () williamjames edu> 

 

For support, please send your request to: 

Email: support () williamjames edu <mailto:support () williamjames edu> 

Web: http://support.williamjames.edu

Phone: 617-327-6777 x1600

 

Meeting the Needs... Making a Difference

 

 

 

From: The EDUCAUSE Security Constituent Group Listserv
[mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Ashfield, Matt (NBCC)
Sent: Tuesday, March 08, 2016 8:46 AM
To: SECURITY () LISTSERV EDUCAUSE EDU <mailto:SECURITY () LISTSERV EDUCAUSE EDU> 
Subject: [SECURITY] endpoint security software

 

Good Morning

 

Our institution, like a large percentage in higher ed are running the
Microsoft security essentials on desktops, which is included in our
licensing agreement with Microsoft. While that works ok for AV detection,
I'm wondering if any institutions out there are doing running additional
desktop security software (e.g. anti-malware software like MalwareBytes, or
others) and if so, if you had related RFP/RFI for such a procurement. Any
info you can provide is appreciated.

 

Thanks,

 

Matt 

NBCC

 

 

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