Re: Postini -> Google transition experiences?

[Thomas Carter <tcarter () AUSTINCOLLEGE EDU>]

One specific question - is the individual message center operational? One page of our transition info says the message 
center functionality is not yet available, and another says available. Trying to get answers from an actual person at 
Google seems is often a slow, difficult process.

Thomas Carter
Network and Operations Manager
Austin College 
903-813-2564


-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Tim Doty
Sent: Wednesday, July 16, 2014 1:18 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Postini -> Google transition experiences?

our experience was that

1) a lot more spam was delivered to the inbox

2) a lot more email was incorrectly labeled as spam and not delivered

This has slowly improved on a per-mailbox basis with constant training 
via "not spam" and "spam" marking via a daily quarantine email. I was in 
a position to whitelist some security mailing lists, but thanks to 
google's taking white listing as more of a suggestion than a fact that 
was only partially successful.

And depending on how a list is configured it may not be possible to 
white list it. I don't remember the details, but for example, the SANS 
lists could not be white listed and google required white listing each 
sender (and, as noted above, takes that more as a suggestion to deliver).

Tim Doty

On 07/16/2014 11:03 AM, Thomas Carter wrote:
> We are a Postini customer for spam filtering and have received our
> notice that it’s time to transition to Google’s services. Has anyone
> completed this transition yet? How did it go? Any gotchas or other words
> of experience to pass along?
>
> Thomas Carter
>
> Network and Operations Manager
>
> Austin College
>
> 903-813-2564
>
> AusColl_Logo_Email