Educause Security Discussion mailing list archives

password change issues


From: Mark Reboli <mreboli () MISERICORDIA EDU>
Date: Tue, 2 Sep 2014 19:49:45 +0000

I am looking for information on how people handle password change issues.  Here is my dilemma:



1.       A person changes their password on the system

2.       In short order with push and sync other devices (tablet, smart phone, etc) disable the person's account

3.       We enable the account by the user calling the helpdesk (we tell them to change other devices passwords and 
then enable them)
We hope they did not miss another push device or we have to repeat step 3.  Are others having this issue, how are you 
getting around all the byod devices that do constant syncs which disable accounts?


Thank you and sorry for the dual post.
m

[Description: MU Arches]
Mark Reboli
Network/Telcom Manager
Misericordia University
(570) 674-6753


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