Re: Semi-Off Topic Request - Password Management

[Greg Williams <gwillia5 () UCCS EDU>]

Hi James, We use Cherwell.  It's more than just password reset however.  It's our ticketing software for many 
departments around campus.

Greg Williams
IT Security Manager/Security Principal
Department of Information Technology
University of Colorado Colorado Springs
Phone: 719-255-3211
Website: http://www.uccs.edu/itsecure
greg.williams () uccs edu<mailto:greg.williams () uccs edu>

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From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of 
Pardonek, Jim
Sent: Thursday, April 17, 2014 10:18 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Semi-Off Topic Request - Password Management

We are looking at a complete refresh of our self serve password management solution which also includes the helpdesk 
assistance piece and possibly our entire IAM platform. My question if you would be so kind to let me know.  What vendor 
are you using for your SS Password management and what are you using for IAM?

Thanks,

James Pardonek, MS, CISSP, CEH
Information Security Officer
Loyola University Chicago
1032 W. Sheridan Road | Chicago, IL  60660

*: (773) 508-6086