Re: Phishing awareness upon account reset

["Santabarbara, Angelo" <asantabarbara () SIENA EDU>]

We utilize SANS Securing the Human modules for this exact situation.  It is
tied into our Black Board system and users are required to take a short 4
minute module as we reactivate the account.

Angelo D. Santabarbara
Director of Networks & Systems
Siena College
518-782-6996
ASantabarbara () siena edu

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On Fri, Apr 5, 2013 at 10:23 AM, Ullman, Catherine <cende () buffalo edu>wrote:

> Good morning!****
>
> ** **
>
> We are interested in finding out if there are any institutions out there
> that require some sort of basic awareness training as part of the process
> of account recovery and if so, what exactly you require your users to do.
> In other words, when we discover that an account is compromised, we have
> the account reset to its claim state and the person is required to show ID
> in order to reclaim the account.  However, because we suspect that many of
> the compromised accounts become compromised because the user has clicked on
> a phishing link, we’d like them to ALSO have to perhaps take a short
> training exercise about phishing and answer a handful of questions before
> they can reclaim their account.   Do any of your institutions require
> anything like this process?  If so, would you please contact me either on
> or off list and let me know more about your process?  Thanks!****
>
> ** **
>
> Best,****
>
> Cathy****
>
> ** **
>
> ** **
>
> Dr. Catherine J Ullman****
>
> Information Security Analyst****
>
> Information Security Office****
>
> University at Buffalo****
>
> cende () buffalo edu****
>
> ** **
>
> ** **