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["Brown, Christopher" <cebrown () REGIS EDU>]

________________________________
From: The EDUCAUSE Security Constituent Group Listserv [SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Dexter Caldwell 
[Dexter.Caldwell () FURMAN EDU]
Sent: Friday, October 01, 2010 11:20 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] RIAA complaints error?

Sounds like exactly my experience over the years...  One problem is they use 3rd parties.  Finally last year I 
collected all the source email addresses for RIAA and any one else who had contacted me from all the notices I'd 
received in the last 5 years and made a distribution list and started banging on them until someone replied.  (Didn't 
take long to get a reply and a reprimand like "you're not supposed to email us back at these addresses.  Once I removed 
all the duplicates, they were call coming from 2 or 3 companies at most.  Most of them were contracted by different 
agencies like Disney, HBO, etc.

D/C
The EDUCAUSE Security Constituent Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> writes:
Wow someone can actually get a response from them.  I’ve left messages with them on three occasions without a response 
over the last month.  They continue to send their notices to the wrong account here despite us notifying them of this 
issue.  They’ve corrected it twice over the last three years and then it always reverts back to the wrong account.  If 
anyone can clue me in on how to actually get a hold of a person at the RIAA I would greatly appreciate it.





Thanks,

Brian






From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Greg 
Schaffer
Sent: Thursday, September 30, 2010 8:49 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] RIAA complaints error?






I believe Steve Worona checked w the RIAA and there was a mail server issue which was cleared releasing complaints that 
had accumulated over a week or so. Look at the time stamp of when the files were found; I saw some from 9/20 and 9/21.

Greg

Sent from my Verizon Wireless BlackBerry




________________________________



From: "Reyes, Esteban" <reyes () LAKEFOREST EDU>




Sender: The EDUCAUSE Security Constituent Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU>




Date: Thu, 30 Sep 2010 18:52:09 -0500




To: <SECURITY () LISTSERV EDUCAUSE EDU>




ReplyTo: The EDUCAUSE Security Constituent Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU>




Subject: Re: [SECURITY] RIAA complaints error?









No, we got about 15 and we got five emails (notices) for the same song/ip address. A few were accurate.

Esteban Reyes
Lake Forest College
Lake Forest, IL


On 9/30/10 6:47 PM, "Roger Safian" <r-safian () NORTHWESTERN EDU<https://email.regis.edu/OWA/UrlBlockedError.aspx>> 
wrote:

Just a FYI.

We received a batch of them this morning.  All of them appeared to be accurate.  They were all a little older, say 
perhaps a week or so.

We received another batch this afternoon.  None of them were accurate.  These were within a day or so.

I suspect they have an error in the time stamps.    Were we the only ones?