Re: smart phones/mobile devices

[Matthew Gracie <graciem () CANISIUS EDU>]

Youngquist, Jason R. wrote:
> With the increase in smart phones over the last few years (ie. iphones,
> blackberries, droids, etc) for both professional and personal use, how
> are other organizations addressing the threat of mobile devices?  For
> example, a person may use their personal smart phone to check their
> personal email and work email, (which may/may not have sensitive
> information) and then the phone is lost/stolen.  Also, more applications
> are becoming “web app” enabled and can be accessible from a smart phone.
>
>
>
> Viruses/malware haven’t been as prevalent on smart phones (compared to
> Windows OS) but the threat still exists.  Do you suggest/require that
> anti-virus software be installed on mobile phones?  What requiring a
> password to unlock the phone, or requiring encryption technology?
>
>
>
> Finally, if you have a smart phone policy, do you differentiate between
> personal phones and phones owned by the organization but used by
> faculty/staff members?

Like many schools, I'm sure, we were blindsided by smartphones -- it was
one of those items that departments went out and started buying on their
own, and then showed up at IT's doorstep looking for support.

We've started trying to get a handle on things, but there are still a
lot of "grey areas" that we're working through. I'm looking forward to
seeing the other responses to this thread.

Here's our freshly-minted mobile device policy. I hope you find
something useful in there.

http://www.canisius.edu/images/userImages/itsweb/Page_9816/mobiledevicepolicy.pdf

--
Matt Gracie                         (716) 888-8378
Information Security Administrator  graciem () canisius edu
Canisius College ITS                Buffalo, NY
http://www2.canisius.edu/~graciem/graciem_public_key.gpg