Re: e-discovery with Google Apps?

[Jesse Thompson <jesse.thompson () DOIT WISC EDU>]

I'm more interested in terms of Docs and Sites, to which Postini isn't
applicable.

It sounds like the API would probably suffice as a free option (of
course, it would cost us time developing tools to interface with the
API.)  Perhaps the charging is done by Google or 3rd party consultants
if the EDU doesn't have the ability or desire to use the API.

Thanks for your responses.

Jesse


Adam Stone wrote:
> We need to define terms.
> Google Message Discovery (an addon to Postini) is an archiving and
> search service which preserves incoming and outgoing mail.  It is an
> ediscovery product in the sense that it would allow a search of all
> incoming and outgoing email, but it does not search the current
> content of mailboxes.  Very few .edus I know of make widescale use of
> archiving products b/c there are very few areas of most .edus that
> have clearly legally defined retention requirements (ala financial
> sector).
>
> You can do ediscovery in Google Apps by using their APIs and making
> use of IMAP to grab the contents of users mailboxes and then search
> through them on a local workstation.  This is how most .edus I'm
> familiar with execute ediscovery actions on their locally hosted email
> today.  Whether your opposing counsel will agree that the IMAP suck
> and search is sufficient isn't really a technical question, and it's
> definitely not a defined situation - after all, you can only be
> ordered to produce what you have.
>
> I assume that Jesse is talking about the situations where you have to
> turn over the subpoena or other legal instrument to Google and have
> them execute it.  I cannot speak to what Google charges, or whether
> they charge.  I think it's perfectly reasonable that Google would
> charge you for this service - speaking from our local experience, such
> efforts are time consuming and must be carefully performed.  It would
> especially be reasonable for Google to charge you if you were electing
> not to use the administrative access you have to execute the search
> yourself (as the edu TOS requires you to do).
> IANAL,
>
> as
>
>
> On Wed, Nov 11, 2009 at 8:45 AM, Adam Nave <nave () macalester edu> wrote:
> > No, that is not true. Google Apps for Edu does not have any e-discovery
> > services in the free product. If you want e-discovery, you must buy Google's
> > Postini "message discovery" service, or a product from a third party
> > provider. They do offer a steep discount for Edu customers.
> >
> > http://www.google.com/a/help/intl/en/edu/communication.html
> > http://www.google.com/postini/index.html
> > http://www.google.com/enterprise/marketplace/search?categoryId=4&orderBy=rating
> >
> > --Adam
> >
> > On Tue, Nov 10, 2009 at 2:18 PM, Jesse Thompson
> > <jesse.thompson () doit wisc edu> wrote:
> > > I heard a rumor that Google charges over $1000 for each e-discovery
> > > request for Google Apps.  Is this true?
> > >
> > > We are planning to offer Google Docs and Sites to our users, so I would
> > > like to know if there will be any unanticipated costs in this regard.
> > >
> > > Jesse
> > >
> > > --
> > >  Jesse Thompson
> > >  Division of Information Technology, University of Wisconsin-Madison
> > >  Email/IM: jesse.thompson () doit wisc edu
> >
> >
> > --
> > Adam Nave, CISSP
> > Linux/Unix Systems Administrator
> > Macalester College

--
  Jesse Thompson
  Division of Information Technology, University of Wisconsin-Madison
  Email/IM: jesse.thompson () doit wisc edu

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