Re: Experiences with Sophos Puremessage auto-reply messages

[Mark Borrie <mark.borrie () OTAGO AC NZ>]

We have used this facility for quite some time and have greatly reduced the
loads on our entire mail system.

The users do receive an appropriate response as we have fielded two
queries about email not being accepted. In both cases it appears that the
senders had misconfigured/unpatched systems that were being misused so
we were able let them know they needed to sort that out.

Mark.

On 9 Nov 2006 at 16:31, Ron Blitz wrote:

> The NorthwesternUniversity Information Technology departmentwould like to solicit some
> feedback from anyone who has had experience working with Sophos Puremessage RBL
> functionality. Specifically, we are interested in your reactions to the auto-reply feature sent back to
> the ISP after Puremessage has determined that an email should be blocked due to the presence
> of the sender on the blocking list. In your experience, is this auto-reply functionality reliable and
> does a message reach the sender to inform them that the email messages never made it past the
> SMTP server to the intended recipients?
> Thanks for your feedback on this subject.
>
> Ron Blitz
> Technical Services Analyst
> NUIT-TSS-Consulting Services
> Northwestern University
> Office 847-467-5943



--
Mark Borrie
Information Security Manager,
Information Technology Services, University of Otago,
Dunedin, N.Z.
Ph +64 3 479-8395, Fax +64 3 479-5080, Mobile +64 27 609-6409