BreachExchange mailing list archives

Sentara taking action to protect patients after security breach


From: Erica Absetz <eabsetz () opensecurityfoundation org>
Date: Thu, 3 Jan 2013 10:38:35 -0600

http://wtkr.com/2013/01/02/sentara-taking-action-to-protect-patients-after-security-breach/

Sentara Healthcare System is taking action to protect its patients
after someone stole a contractor’s laptop in California.

“Fortunately, the amount of information was limited to patients’
names, medications and date of births. There was no financial
information involved, no social security numbers or insurance
information,” said Greg Burkhart, the Chief Privacy Officer for
Sentara.

Burkhart tells NewsChannel 3 that he does not believe any personal
data has been accessed or used improperly since the security breach.
But the contractor, Omnicell Inc., is still notifying patients through
a letter out of caution.

“We’ve been working with them [Omnicell] since they advised us of the
incident. They [Omnicell] have changed security protocols, they’ve
provided employee information and updated security policies. They’ve
[Omnicell] been working with us to get to the bottom of this incident
and advised everyone that needs to know,” Burkhart said.

Anyone treated between October 18th and November 9th at any of
Sentara’s seven hospitals and three outpatient care centers in our
area may have been affected.

Ominicell is also now requiring all contractors and vendors to use
encryption software when accessing patient information as part of an
agreement with Sentara.

“We trust that this problem will not occur again,” said Burkhart.

The letters were mailed to all affected patients beginning this week.
If you do not receive a letter by January 21 or still have some
concerns, you can call 1-855-755-8482 and enter the reference code
6236121712.
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