BreachExchange mailing list archives

Fwd: Please read important message about your e-mail address (Chase)


From: security curmudgeon <jericho () attrition org>
Date: Mon, 4 Apr 2011 12:57:53 -0500 (CDT)


The letter Chase is sending out:

---------- Forwarded message ----------
From: Chase <Chase () emailreply chase com>
Date: Mon, Apr 4, 2011 at 5:56 AM
Subject: Please read important message about your e-mail address
To:


  *Note*: This is a service message with information related to your e-mail
address.

Chase is letting our customers know that we have been informed by Epsilon, a
vendor we use to send e-mails, that an unauthorized person outside Epsilon
accessed files that included e-mail addresses of some Chase customers. We
have a team at Epsilon investigating and we are confident that the
information that was retrieved included some Chase customer e-mail
addresses, but did *not* include any customer account or financial
information. Based on everything we know, your accounts and confidential
information remain secure. As always, we are advising our customers of
everything we know as we know it, and will keep you informed on what impact,
if any, this will have on you.

We apologize if this causes you any inconvenience. We want to remind you
that Chase will never ask for your personal information or login credentials
in an e-mail. As always, be cautious if you receive e-mails asking for your
personal information and be on the lookout for unwanted spam. It is
*not*Chase's practice to request personal information by e-mail.

*As a reminder, we recommend that you:*

   - Don't give your Chase OnlineSM User ID or password in e-mail.
   - Don't respond to e-mails that require you to enter personal information
   directly into the e-mail.
   - Don't respond to e-mails threatening to close your account if you do
   not take the immediate action of providing personal information.
   - Don't reply to e-mails asking you to send personal information.
   - Don't use your e-mail address as a login ID or password.

The security of your information is a critical priority to us and we strive
to handle it carefully at all times. Please visit our Security Center at *
chase.com <http://click1.chase.com/518143093.3719.0.1419>* and click on
"Fraud Information" under the "How to Report Fraud." It provides additional
information on exercising caution when reading e-mails that appear to be
sent by us.

Sincerely,

Patricia O. Baker

Senior Vice President

Chase Executive Office

  If you want to contact Chase, please do not reply to this message, but
instead go to Chase Online. For faster service, please enroll or log in to
your account. Replies to this message will not be read or responded to.

Your personal information is protected by advanced technology. For more
detailed security information, view our Online Privacy
Notice<http://click1.chase.com/518143093.3719.0.713>.
To request in writing: Chase Privacy Operations, P.O. Box 659752, San
Antonio, TX 78265-9752.

JPMorgan Chase Bank, N.A. Member FDIC
© 2011 JPMorgan Chase & Co.

LCEPAEM0311

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