Fw: Notification of New USAA Credit Card

[security curmudgeon <jericho () attrition org>]

[A representative confirmed this was due to Heartland. - jericho]


----- Original Message -----
From: USAA
To:
Sent: Tuesday, March 24, 2009 1:12 PM
Subject: Notification of New USAA Credit Card


        To ensure delivery to your inbox, please add 
USAA.Web.Services () customermail usaa com<mailto:USAA.Web.Services () customermail usaa com> 
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              Dear X X,

              We were notified that your USAA credit card information, such as 
your name, account number and expiration date may have been compromised. 
Unauthorized access to non-USAA systems may have occurred through a merchant 
where you shopped or dined, or by other fraudulent activity. Specific details 
about the compromise were not reported to USAA.

              To reduce the risk of unauthorized transactions, we're 
replacing your credit card ending in ####. We'll send you a new card with 
a new account number and expiration date, and you should receive it within 
10 days.

              What to do when you receive your new card
              Please activate your new card immediately by going to the Account 
Summary page for the new card on usaa.com and clicking the View More Services 
drop-down menu. To ensure your future transactions are honored, remember to:

                a.. Provide your new credit card number and expiration date to 
merchants or banks where your card is used for:
                  a.. Recurring charges
                  b.. Overdraft protection
                  c.. Automatic or scheduled payments (this includes USAA 
payments)
                Use the attached MasterCard Directory of Card Service 
Providers<http://www.mastercard.com/us/personal/en/cardholderservices/billpayments/billpay_search.html> 
link to help you find merchant phone numbers. The easiest way to find a 
merchant is to Browse Alphabetically in the directory.
                b.. Sign up for account alerts on usaa.com to keep track of your 
account activity.
                c.. Destroy convenience checks.
              What to do with your existing card
              USAA will automatically cancel your existing card when you activate 
the new card. If you don't activate the new card, your current card will remain 
active for 20 days after the postmarked date on the envelope containing your 
new card. Remember to destroy your existing card when you receive and activate 
your new one.

              We are committed to the security of your account and personal 
information. We apologize for the inconvenience.

              Thank you,
              USAA Savings Bank

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