BreachExchange mailing list archives
slightly OT: LifeLock Identity Theft Protection
From: security curmudgeon <jericho () attrition org>
Date: Thu, 26 Apr 2007 23:37:58 +0000 (UTC)
http://www.lifelock.com/ My name is Todd Davis This is my social security number 457-55-5462 "I'm Todd Davis, CEO of LifeLock. Yes, that really is my social security number. No I'm not crazy. I'm just sure our system works. Just like we have with mine, LifeLock will make your personal information useless to a criminal. And it's GUARANTEED." Here at LifeLock, We Guarantee Your Good Name. No one else does because no one else can. http://www.lifelock.com/our-guarantee $1 Million Guarantee Our $1 Million Guarantee Our Guarantee is simple. If you are our client when someone steals your personal information and subsequently misuses it, we will reimburse any and all direct expenses that you incur and pay for professionals with the proper expertise. The maximum amount that we will pay is $1 million over the life of the incident. We provide this guarantee because we are so confident in our product. Direct expenses include lost wages, long-distance calls, postage and other miscellaneous costs in addition to any funds that are actually stolen from you or a third party that holds you responsible. If you need an attorney to help resolve the claims, we will select them and manage the case on your behalf. Your request must not be fraudulent and you must tell us of the event within 30 days of first learning of it. How the Guarantee Works: If your Identity is used by a third party without your consent, we will do the following: 1. We will pay any direct expenses you incur subject to the terms below. Usually, we will advance these costs on your behalf. If we do that, you must assign your guarantee request to any such re-imbursement by any third party. For example, if your bank charges you fees because someone else used your credit card and it took you over your limit, we will ensure that you are reimbursed that money promptly. If the bank doesn't do it, then we will and if and when the professionals we hire to assist you get the bank to refund the money, you agree that it will be sent to us or that, if paid directly to you, that you will send it to us as soon as you receive it. 2. If the amount involved is over $1,000, we reserve the right to investigate the guarantee request and conclude that the claim is valid. For instance, if you are arrested for bank fraud and you assert that you did not commit the crime and that someone else stole your identity to commit the crime, we will investigate your assertion. If we are confident that you did not commit the crime, we will advance any legal fees, bail or other costs required to get you out of jail and back to your life. We will perform our investigation with all due haste and we will render our decision as quickly as we can. The standard we will use is that if any reasonable person would come to the conclusion that you are not responsible, we will as well. Once we are comfortable that you are innocent due to Identity Theft that occurred while you are our client, we will advance all fees and costs as discussed above. Note that we do not necessarily require that you are found innocent by the authorities before performing on our guarantee. 3. If it turns out that our investigation is wrong and that you misrepresented a loss or that you weren't our client when it happened, you agree to pay us back any amount we have advanced or incurred on your behalf upon demand, including any costs we incur to collect the money from you. Being found guilty of the crime which you attributed to Identity theft is sufficient evidence to conclude that we are entitled to recover all amounts advanced or paid on your behalf as described above. 4. Should we, however, decline your guarantee request and you are found innocent due to the fact that someone used your Identity to commit the crime, we will then honor our guarantee and pay you$10,000 for the hardship you suffered. You agree that we are not liable for any additional costs or awards for any reason. That's it. No more fancy language. _______________________________________________ Dataloss Mailing List (dataloss () attrition org) http://attrition.org/dataloss Tracking more than 207 million compromised records in 634 incidents over 7 years.
Current thread:
- slightly OT: LifeLock Identity Theft Protection security curmudgeon (Apr 26)
- Re: slightly OT: LifeLock Identity Theft Protection security curmudgeon (Apr 26)
- Re: slightly OT: LifeLock Identity Theft Protection Chris Walsh (Apr 26)