Virus infection procedure

[eric.buggenhout () gmail com]

Hello list,


Yesterday we had a virus infection on the PC of one of our technical support guys here at my company. Normally it's not 
really my problem but I'm somewhat of the go-to guy for security here so they called me up.

We have antivirus software installed on all hosts (Symantec Endpoint Protection) and updated a couple of times every 
day but when he attached an (infected) external HDD to his PC the virus/worm got in anyway.
I know that no antivirus software is 100% virusproof so my question for you guys is : 

What would be the best procedure to follow in case you get infected anyway?




Best regards,

Eric Buggenhout

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