Security and Contingency Planning

["Richard Piedrahita" <piedrahr () wchsys org>]

Hi Everyone:

I have a hypothetical situation and two questions:

Hypothetical Situation:
I have taken all the precautions and spent many, many dollars to
protect my little business but yesterday, a very bad person breached
my network defenses and stole some very confidential product,
customer, and financial information from my little business.  But,
they didn't get it all.  I spotted the activity and crashed the entire
data center before they got some of the key pieces of information.
Fortunately I had a hot site ready to go so my little business is
running again and I am taking extra steps to make things even more
difficult for some one to break into my systems but I know "they" are
going to come after the rest of the information again (the stuff is
worth oogles of dollars, O.K. ;-)

Question 1:
Besides calling the local constabulary, are there any established
and/or reputable private businesses out there that can send a sort of
network tactical investigative team to investigate the incident (do
the network investigation legwork (audit all the logs, traffic
analysis, etc.), develop the evidence, deliver the reports, and tell
me who (maybe not by name) did what, when they did it, how they did
it, and from where they did it, etc.

What I need is a cross between the U.S. Marines, Dick Tracy, and Lt.
Cmdr. Data (Star Trek) that can look at all this and tell me something
useful in a reasonable amount of time.  I don't think the local
constabulary can handle something like that in a short amount of time
so I will need serious help for this.

Question 2:
Along the same line, does anyone know of any good Public Relations
firms that could help my little company manage to ensuing maelstrom
once the public finds out (especially my shareholders, ouch!) that my
little company lost it's customer's personal information, valuable
trade secrets, etc.?

Oh yeah, don't worry about the attorneys; I already have a dozen of
them paid for in advance for the next decade.

Any information would be most appreciated.

Thanks, Rick.


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