Security Basics mailing list archives

RE: Firewall recommendations?


From: "John Tolmachoff" <sflist-secbasic () reliance net>
Date: Wed, 12 Mar 2003 10:38:19 -0800

Right on their website ;-)

Their site looks different today than it did in October of 2001. 

Also, I have received an e-mail explaining that their Tier 1 and Tier 2
Techs are outsourced. Tier 3 is in-house. Tier 1 I understand, but Tier 2?
Most companies as far as I know would not make you get through 2 levels of
support before finally speaking to some one that actually knows something.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com




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