Wireshark mailing list archives
Re: Bug Expiry
From: Christopher Maynard <Christopher.Maynard () gtech com>
Date: Thu, 3 May 2012 02:36:04 +0000 (UTC)
Evan Huus <eapache@...> writes:
What's the accepted method in Wireshark bugzilla for expiring bugs? There are
a couple where the reporter was asked for more info (like a capture file to reproduce with) and was never heard from again. Should they be marked invalid after two weeks? Two months?Thanks,Evan Accepted method? In my experience, everything here is rather ad hoc so there really isn't any formal accepted method to go by. We just try to use our best judgement and go from there. Personally, I would typically not close a bug due to lack of response for a period of only a month - more like 6 months to a year ... just in case. I sometimes get quite busy myself, and so I try to give people the benefit of the doubt. Of course I'm human, so sometimes I might get impatient though :). Well, after some time has passed and at least one follow-up for the information asked for, then I would be more inclined to close a bug due to lack of response. If the bug reporter really is interested in having the bug resolved, then s/he can always reopen it, or if it's an annoying enough bug, then someone else will report the same problem again. Well, as I said, I think if you just use your best judgement, then that will probably be good enough. - Chris ___________________________________________________________________________ Sent via: Wireshark-dev mailing list <wireshark-dev () wireshark org> Archives: http://www.wireshark.org/lists/wireshark-dev Unsubscribe: https://wireshark.org/mailman/options/wireshark-dev mailto:wireshark-dev-request () wireshark org?subject=unsubscribe
Current thread:
- Bug Expiry Evan Huus (May 02)
- Re: Bug Expiry Christopher Maynard (May 02)