Wireshark mailing list archives

Re: HTTP header truncated


From: Alexander Koeppe <format_c () online de>
Date: Sat, 16 Apr 2011 02:53:25 +0200

Am 16.04.2011 02:37, schrieb Sake Blok:
On 16 apr 2011, at 02:10, Alexander Koeppe wrote:

But you maybe also know vendor's support people.
If they see a "truncated" they even don't believe anything.
If they see nothing, they believe everything.

I'll go the recompile way and increase the value of ITEM_LABEL_LENGTH
(thanks to Chris). it's not so costy for me.

If you need to recompile Wireshark to get the Vendor to believe the data in the trace file, I think it's about way 
over time to call their escalation manager :-)

Good luck!


Sake
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Well that's exactly what we're struggeling with.
We already reached the highest level of escalation. At least they tell
us so. The vendor is famous for never ever sending a specialist to any
customer.

Cheers Alex

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