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Credit Card Acceptance Over the Phone
From: djxfreedman at gmail.com (David Freedman)
Date: Tue, 11 Aug 2009 11:07:41 -0400
Hello. Just wondering: is your client going to be doing touch tone or IVR to process credit cards? This makes a difference in the resposibility of the merchant. It sounds like they are going to do touch tone. Check out https://www.pcisecuritystandards.org/saq/instructions_dss.shtml#instructions for more information on merchant security obligations. This merchant sounds like a SAQ A merchant. You might already know this but IVR is an automated credit card service and touch tone is when the merchant takes the CC number and dials into a network for an authorization number. Hope this helps. -Dave On Tue, Aug 11, 2009 at 9:42 AM, Kevin Shortt <kevin.shortt at gmail.com>wrote:
Hi Everyone, I have a client interested in accepting credit cards over the phone for purchases. (as an alternative to the current ecommerce in place). I'm interested in feedback on the risks to an organization when an employee of that organization handles the credit card data from the customer. What type of measures are typically taken prior to implementing this process? For example, since the employee/agent is capable of skimming data, then what can the organization do to protect itself? (I.e. policy, NDA, etc..) I'm looking to for the best practice and norms.. Links of sites to read would be great too... Thanks. -Kevin _______________________________________________ Pauldotcom mailing list Pauldotcom at mail.pauldotcom.com http://mail.pauldotcom.com/cgi-bin/mailman/listinfo/pauldotcom Main Web Site: http://pauldotcom.com
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Current thread:
- Credit Card Acceptance Over the Phone Kevin Shortt (Aug 11)
- Credit Card Acceptance Over the Phone Vincent Lape (Aug 11)
- Credit Card Acceptance Over the Phone Tim Krabec (Aug 11)
- Credit Card Acceptance Over the Phone genesiswave at gmail.com (Aug 11)
- Credit Card Acceptance Over the Phone Nathan Sweaney (Aug 11)
- Credit Card Acceptance Over the Phone David Freedman (Aug 11)