Re: Comcast Business Account Website Broken

[Aaron de Bruyn via NANOG <nanog () nanog org>]

Someone else here gave me a pointer when I was running into this on the USPS site.

Clear your cookies for that site. (In Chrome/Edge, go to the site, open up the dev tools, go to the "Application" tab, 
find cookies, delete them all).

Something probably went a little nuts with the site and ended up creating too much data in one or more cookies.

-A

On Wed Jun 14, 2023, 06:20 PM GMT, Matt Hoppes <mailto:mattlists () rivervalleyinternet net> wrote:
> For the last two weeks we have been unable to pay any bills on the
> business Comcast website.
>
> Clicking on any billing link results in:
>
> 400 Bad Request
> Request Header Or Cookie Too Large
>
> This is going to the URL of:
> https://business.comcast.com/oauth/oauth2/authorize?client_id=comcast-business-myaccount-prod&response_type=code&redirect_uri=https%3A%2F%2Fbusiness.comcast.com%2Faccount%2Fbilling
>
>
> Even trying to log out from the customer portal results in:
>
> Sorry
>
> Something went wrong. Please check back later.
>
> This is going to this URL:
> https://business.comcast.com/account/logout
>
> Hoping someone on here can get this to the right people to fix. I'm
> sure Comcast would love to get payments from their commercial customer base.