nanog mailing list archives

Re: AWS hosted sites like slack unreachable

From: Daniel Marks via NANOG <nanog () nanog org>
Date: Thu, 20 Jul 2023 17:31:49 -0400

You didn’t specify anything that would be useful to narrow down the issue (i.e. location, asn, error codes, etc) - We 
had a somewhat similar issue at DET-IX with routes to us-east-1 and us-east-2 seeing a lot of packet loss, but AWS 
eventually just de-peered the exchange entirely since it was an issue with their equipment.

On Jul 20, 2023, at 5:17 PM, Margi Varia via NANOG <nanog () nanog org> wrote:

Hi Nanog,

We are seeing this weird issue in one part of the network. Customers in one public subnet are not able to reach 
certain websites suddenly which are hosted in AWS like slack.com <http://slack.com/>, bill.com <http://bill.com/>..

We changed the subnet to new one and issue resolved, after 48 hours, we have the same issue again. We are not AWS 
customer, so can't call them, but what are our options? 

Thanks,
Margi

Attachment: smime.p7s
Description:

Current thread:

AWS hosted sites like slack unreachable Margi Varia via NANOG (Jul 20)
- Re: AWS hosted sites like slack unreachable Daniel Marks via NANOG (Jul 20)
  - Re: AWS hosted sites like slack unreachable Glenn Kelley (Jul 20)
  - Re: AWS hosted sites like slack unreachable Pete Rohrman (Jul 20)