Re: Sites blocking ISP Addresses

[Mike Lyon <mike.lyon () gmail com>]

I’ve done the exact same thing for this same exact company (TicketMaster).

> On Nov 30, 2022, at 12:38, Van Dyk, Donovan via NANOG <nanog () nanog org> wrote:
>
> 
> Long long time ago, I had a similar issue that could not get resolved through normal escalation means.  
>  
> I ended up going on linked in and grabbing every executive and senior email contact I could find and notified them.
> Issue resolved in one day. Nothing gets a nocc moving fast like execs asking about random network issues.
>  
> This company was nowhere near the size of Ticketmaster though.
>  
> Regards,
> --
>  
>  
> From: Ryan Hamel <administrator () rkhtech org>
> Reply-To: "ryan () rkhtech org" <ryan () rkhtech org>
> Date: Wednesday, November 30, 2022 at 11:29 AM
> To: 'James Dexter' <james@althea.systems>, "nanog () nanog org" <nanog () nanog org>
> Subject: RE: Sites blocking ISP Addresses
>  
> Based on experience, all I can say is good luck. They do not respond to anyone.
>
> Ryan
>  
> From: NANOG <nanog-bounces+ryan=rkhtech.org () nanog org> On Behalf Of James Dexter
> Sent: Tuesday, November 29, 2022 8:43 AM
> To: nanog () nanog org
> Subject: Sites blocking ISP Addresses
>  
> Dear list,
> We have address ranges that are being blocked by sites like Ticketmaster. Customer support is able to assist, and 
> unable to receive a response from legal or hostmaster emails. What are the recommendations for requesting a removal 
> from the blocked list at these sites?
>