nanog mailing list archives
Re: PoE, Comcast Modems, and Service Outages
From: "Livingood, Jason via NANOG" <nanog () nanog org>
Date: Wed, 30 Mar 2022 17:52:06 +0000
Their crappy equipment needing rebooting every few weeks, not ridiculous. Their purchasing gear from incompetent vendors who cannot be standards
compliant for PoE PD negotiation, tragically plausible. Many customers buy their own cable modem. You can lease an Xfinity device as well and those function pretty nicely these days but YMMV. But typically a device reboot is a way to quickly solve a few different kinds of problems, which is why techs will often recommend it as an initial step (you can generally assume that there's data behind what occurs when any one of tens of thousands of support reps suggesting something to a customer - support at scale is data-driven).
He's got graphs showing it every 24 hours? Liar, liar, pants on fire,
lazy SOB is looking for an excuse to clear you off the line. Could well be from noise ingress - lots of work goes into finding & fixing ingress issues. Hard to say unless we look in detail at the connection in question and the neighborhood node. JL
Current thread:
- Re: PoE, Comcast Modems, and Service Outages, (continued)
- Re: PoE, Comcast Modems, and Service Outages Sabri Berisha (Mar 29)
- Re: PoE, Comcast Modems, and Service Outages Grant Taylor via NANOG (Mar 30)
- Re: PoE, Comcast Modems, and Service Outages Aaron de Bruyn via NANOG (Mar 29)
- Re: PoE, Comcast Modems, and Service Outages Grant Taylor via NANOG (Mar 30)
- Re: PoE, Comcast Modems, and Service Outages Kord Martin (Mar 30)
- Re: PoE, Comcast Modems, and Service Outages Jay Hennigan (Mar 30)
- Re: PoE, Comcast Modems, and Service Outages Niels Bakker (Mar 29)
- Re: PoE, Comcast Modems, and Service Outages Blake Hudson (Mar 29)
- Re: PoE, Comcast Modems, and Service Outages Aaron de Bruyn via NANOG (Mar 29)
- Re: PoE, Comcast Modems, and Service Outages Blake Hudson (Mar 29)
- Re: PoE, Comcast Modems, and Service Outages Jay Hennigan (Mar 30)
- Re: PoE, Comcast Modems, and Service Outages Joe Greco (Mar 30)
- Re: PoE, Comcast Modems, and Service OutagesPyle Abraham Y. Chen (Mar 31)
- Re: PoE, Comcast Modems, and Service OutagesPyle Grant Taylor via NANOG (Mar 31)
- Re: PoE, Comcast Modems, and Service Outages Aaron C. de Bruyn via NANOG (Mar 29)
- Re: PoE, Comcast Modems, and Service Outages Brie (Mar 29)
- Re: PoE, Comcast Modems, and Service Outages Livingood, Jason via NANOG (Mar 30)