Re: Reporting Comcast outside plant issues?

[Mike Hammett <nanog () ics-il net>]

Maybe. 


I saw multiple reports of a town this past week end that didn't respond to multiple calls for a transformer and pole 
CURRENTLY on fire. I guess they had better things to do. 




----- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

----- Original Message -----

From: "Jay Hennigan" <jay () west net> 
To: nanog () nanog org 
Sent: Monday, June 27, 2022 12:07:16 PM 
Subject: Re: Reporting Comcast outside plant issues? 

On 6/26/22 19:27, Justin Streiner wrote: 
> Does anyone here have a contact at Comcast for reporting outside plant 
> issues that are not (at the moment) service-affecting? I am not a 
> Comcast customer, and they make it nearly impossible for non-customers 
> to reach them unless you're signing up for service. 

Call the non-emergency number for your local PSAP (police or fire 
department) and report wires down. They'll know how to get it handled. 

-- 
Jay Hennigan - jay () west net 
Network Engineering - CCIE #7880 
503 897-8550 - WB6RDV