nanog mailing list archives
Re: Disaster Recovery Process
From: jim deleskie <deleskie () gmail com>
Date: Tue, 5 Oct 2021 19:09:18 +0200
World broke. Crazy $$ per hour down time. Doors open with a fire axe. Glass breaks super easy too and much less expensive then adding 15 min to failure. -jim On Tue., Oct. 5, 2021, 7:05 p.m. Jeff Shultz, <jeffshultz () sctcweb com> wrote:
7. Make sure any access controlled rooms have physical keys that are available at need - and aren't secured by the same access control that they are to circumvent. . 8. Don't make your access control dependent on internet access - always have something on the local network it can fall back to. That last thing, that apparently their access control failed, locking people out when either their outward facing DNS and/or BGP routes went goodbye, is perhaps the most astounding thing to me - making your access control into an IoT device without (apparently) a quick workaround for a failure in the "I" part. On Tue, Oct 5, 2021 at 6:01 AM Jared Mauch <jared () puck nether net> wrote:On Oct 4, 2021, at 4:53 PM, Jorge Amodio <jmamodio () gmail com> wrote: How come such a large operation does not have an out of bound access incase of emergencies ???I mentioned to someone yesterday that most OOB systems _are_ the internet. It doesn’t always seem like you need things like modems or dial-backup, or access to these services, except when you do it’s critical/essential. A few reminders for people: 1) Program your co-workers into your cell phone 2) Print out an emergency contact sheet 3) Have a backup conference bridge/system that you test - if zoom/webex/ms are down, where do you go? Slack? Google meet? Audio bridge? - No judgement, but do test the system! 4) Know how to access the office and who is closest. - What happens if they are in the hospital, sick or on vacation? 5) Complacency is dangerous - When the tools “just work” you never imagine the tools won’t work. I’m sure the lessons learned will be long internally. - I hope they share them externally so others can learn. 6) No really, test the backup process. * interlude * Back at my time at 2914 - one reason we all had T1’s at home was largely so we could get in to the network should something bad happen. My home IP space was in the router ACLs. Much changed since those early days as this network became more reliable. We’ve seen large outages in the past 2 years of platforms, carriers, etc.. (the Aug 30th 2020 issue is still firmly in my memory). Plan for the outages and make sure you understand your playbook. It may be from snow day to all hands on deck. Test it at least once, and ideally with someone who will challenge a few assumptions (eg: that the cell network will be up) - Jared-- Jeff Shultz Like us on Social Media for News, Promotions, and other information!! <https://www.facebook.com/SCTCWEB/> [image: https://www.instagram.com/sctc_sctc/] <https://www.instagram.com/sctc_sctc/> <https://www.yelp.com/biz/sctc-stayton-3> <https://www.youtube.com/c/sctcvideos> **** This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. ****
Current thread:
- Re: facebook outage, (continued)
- Re: facebook outage John Lee (Oct 04)
- Re: facebook outage Niels Bakker (Oct 05)
- Re: massive facebook outage presently Jay Hennigan (Oct 04)
- Re: massive facebook outage presently Jorge Amodio (Oct 05)
- Disaster Recovery Process Jared Mauch (Oct 05)
- Re: Disaster Recovery Process Karl Auer (Oct 05)
- Re: Disaster Recovery Process Jared Mauch (Oct 05)
- Re: Disaster Recovery Process Sean Donelan (Oct 05)
- Re: Disaster Recovery Process Wolfgang Tremmel (Oct 06)
- Re: Disaster Recovery Process Jeff Shultz (Oct 05)
- Re: Disaster Recovery Process jim deleskie (Oct 05)
- Re: Disaster Recovery Process Niels Bakker (Oct 05)
- Re: Disaster Recovery Process jim deleskie (Oct 05)
- Re: Disaster Recovery Process Jamie Dahl (Oct 05)
- Re: Disaster Recovery Process Warren Kumari (Oct 05)
- RE: massive facebook outage presently Jean St-Laurent via NANOG (Oct 04)
- Re: massive facebook outage presently Bryan Fields (Oct 04)
- Re: massive facebook outage presently Matt Hoppes (Oct 04)
- Re: massive facebook outage presently Glenn Kelley (Oct 05)
- RE: massive facebook outage presently Jean St-Laurent via NANOG (Oct 05)
- Re: massive facebook outage presently Mark Tinka (Oct 04)