Salesforce issues

[Erik Sundberg <ESundberg () nitelusa com>]

We are receiving latency complaints to Salesforce, anyone else seeing this?

Looks like Vocus Network might be possibly leaking some force.com (Salesforce) routes, causing 200ms of latency. 
Traffic is going Chicago -> Vocus Networks -> Australia -> Akamai Atlanta

I have emailed both Vocus Networks and Akamai about this.


dig force.com +short
104.109.10.129 <<< Possible Leaked via Vocus Networks
104.109.11.129  <<< Possible Leaked via Vocus Networks
184.25.179.132 <<< Possible Leaked via Vocus Networks
184.31.3.130  <<<<< Route ok  (NTT, TATA, Akamai) 25ms
184.31.10.133 <<< Route ok (NTT, Akamai) 16ms
23.1.35.132 <<< Possible Leaked via Vocus Networks
23.1.99.130 <<< Route ok (Akamai) 15 ms
23.1.106.133 <<< Route ok (NTT, Akamai) 16ms


2021-11-24T13:47:59-0600
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                        
                                       Packets               Pings
Host                                                                                                                    
                                    Loss%   Snt   Last   Avg  Best  Wrst StDev
1. AS???    172.19.1.2 (172.19.1.2)                                                                                     
                                     0.0%     7    1.7   1.9   0.9   4.8   1.3
2. ???
3. AS53828  207.200.193.193 (207.200.193.193)                                                                           
                                     0.0%     6    1.0   1.0   0.9   1.0   0.1
4. AS???    eqix-ch1.vocusconnect.com (208.115.136.142)                                                                 
                                     0.0%     6   41.0  40.8  40.8  41.0   0.1
5. AS4826   be101.bdr04.sjc01.ca.us.vocus.network (114.31.199.38)                                                       
                                    40.0%     6  200.6 200.7 200.6 200.8   0.1
    [MPLS: Lbl 24266 Exp 0 S 1 TTL 1]
6. AS4826   be100.bdr03.sjc01.ca.us.vocus.network (114.31.199.32)                                                       
                                     0.0%     6  197.4 197.5 197.4 197.5   0.0
    [MPLS: Lbl 24807 Exp 0 S 1 TTL 1]
7. AS4826   be202.cor02.syd04.nsw.vocus.network (114.31.199.42)                                                         
                                     0.0%     6  197.4 197.4 197.3 197.5   0.1
    [MPLS: Lbl 24932 Exp 0 S 1 TTL 1]
8. AS4826   be100.bdr04.syd03.nsw.vocus.network (114.31.192.45)                                                         
                                     0.0%     6  197.5 197.5 197.4 197.5   0.0
9. AS4826   static-74.173.255.49.in-addr.VOCUS.net.au (49.255.173.74)                                                   
                                     0.0%     6  200.2 200.7 197.4 205.2   3.0
10. AS20940  a23-1-240-228.deploy.static.akamaitechnologies.com (23.1.240.228)                                          
                                      0.0%     6  197.1 197.3 197.1 197.6   0.2
11. ???
12. AS4826   static-73.173.255.49.in-addr.VOCUS.net.au (49.255.173.73)                                                  
                                      0.0%     6  197.5 197.6 197.5 197.8   0.1
13. AS4826   be114.cor02.syd04.nsw.vocus.network (114.31.192.44)                                                        
                                      0.0%     6  348.7 349.0 348.7 349.4   0.3
14. AS4826   be202.bdr03.sjc01.ca.us.vocus.network (114.31.199.43)                                                      
                                      0.0%     6  349.0 349.1 348.9 349.3   0.1
15. AS3257   173.205.35.1 (173.205.35.1)                                                                                
                                      0.0%     6  348.8 351.0 348.6 362.1   5.4
16. AS3257   ae18-3416.cr11-fra2.ip4.gtt.net (89.149.180.134)                                                           
                                      0.0%     6  356.0 350.5 349.1 356.0   2.7
17. AS3257   ip4.gtt.net (98.124.180.42)                                                                                
                                      0.0%     6  348.9 349.0 348.9 349.2   0.1
18. AS20940  ae12.r01.sjc01.icn.netarch.akamai.com (23.207.232.36)                                                      
                                      0.0%     6  368.5 353.4 349.3 368.5   8.4
19. AS20940  ae11.r01.ord01.icn.netarch.akamai.com (23.32.63.46)                                                        
                                      0.0%     6  393.7 393.8 393.7 394.1   0.2
20. AS20940  ae6.r02.iad01.icn.netarch.akamai.com (23.32.63.21)                                                         
                                      0.0%     6  411.4 411.8 411.4 412.4   0.5
21. AS20940  ae2.r12.iad01.ien.netarch.akamai.com (23.203.152.41)                                                       
                                      0.0%     6  411.9 415.1 411.9 417.4   2.9
    AS20940  ae2.r11.iad01.ien.netarch.akamai.com (23.203.152.39)
22. ???
23. AS33905  a184-25-179-132.deploy.static.akamaitechnologies.com (184.25.179.132)                                      
                                      0.0%     6  215.9 216.4 215.9 216.7   0.3





Erik Sundberg
Sr. Network Engineer

office     773.661.5532
mobile   708.710.7419
noc         866.892.0915

esundberg () nitelusa com<mailto:esundberg () nitelusa com>

888.450.2100
350 N Orleans St. #1300N
Chicago, IL 60654
nitelusa.com<http://www.nitelusa.com/>
[cid:image006.png@01D7E13A.E1A0E610]<http://www.nitelusa.com/>

Smarter technology made simple



________________________________

CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it 
may contain confidential information that is legally privileged. If you are not the intended recipient, or a person 
responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, 
distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If 
you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must 
destroy the original transmission and its attachments without reading or saving in any manner.
Thank you.