nanog mailing list archives
Quantifying the customer support and impact of cgnat for residential ipv4
From: Eric Kuhnke <eric.kuhnke () gmail com>
Date: Sun, 21 Nov 2021 20:17:52 -0400
Looking for anecdotal examples of the following: If you put N number of individual DHCP client residential broadband customers behind cgnat for ipv4, what percent of customers contact support and become a support/troubleshooting case later. And what percent of customers have a significant problem with it, to the extent that they either need to be offered a $5-10/mo extra /32 dedicated real address, or possibly cancel? Hopefully on sample sizes of 5000 or more. All else assuming that the customers are also dual stack v4/v6 and can reach v6 things normally without any of that traffic going through the cgnat.
Current thread:
- Quantifying the customer support and impact of cgnat for residential ipv4 Eric Kuhnke (Nov 21)
- RE: Quantifying the customer support and impact of cgnat for residential ipv4 Travis Garrison (Nov 21)
- RE: Quantifying the customer support and impact of cgnat for residential ipv4 Graham Johnston (Nov 22)
- RE: Quantifying the customer support and impact of cgnat for residential ipv4 aaron1 (Nov 21)
- RE: Quantifying the customer support and impact of cgnat for residential ipv4 Travis Garrison (Nov 21)