nanog mailing list archives
Re: Amazon Contact?
From: Josh Luthman <josh () imaginenetworksllc com>
Date: Thu, 26 Aug 2021 14:45:03 -0400
Amazon's vendor responsible for this got a ticket from Amazon this morning (and I sent them a generic contact us form message on Monday). They emailed me a few minutes ago and said they white listed the one /32 I had complaints for. I detailed our subnet, but I suspect since we only had the one /32 with complaints they won't be doing any whitelisting on the entire subnet. Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Aug 25, 2021 at 6:41 PM L Sean Kennedy <liam () fedney org> wrote:
Any other ISPs that are having this issue with Amazon Prime Video, please contact me for real time help off-list. It does appear that several of the reports also involve other streaming platforms, but at least for Amazon I can get a ticket open to investigate. There are probably some updates needed to the brotherswisp.com document and I will reach out to Mike H separately about that, but those updates may not happen in real time. Thanks, Sean Em qua., 25 de ago. de 2021 às 16:41, Stephen Fulton <sf () lists esoteric ca> escreveu:I'll try and beat Mike to this: http://thebrotherswisp.com/index.php/geo-and-vpn/ The above has contact info for a number of orgs to resolve geolocation & VPN problems, including Amazon. Work in progress. -- Stephen On 2021-08-25 15:55, Chris Cappuccio wrote:Looking to see if I can get someone at Amazon to help. Amazon Video isstarting to think our CGN exit range is a VPN service (It isn't)Chris
Current thread:
- Amazon Contact? Chris Cappuccio (Aug 25)
- Re: Amazon Contact? Stephen Fulton (Aug 25)
- Re: Amazon Contact? L Sean Kennedy (Aug 25)
- Re: Amazon Contact? Josh Luthman (Aug 26)
- Re: Amazon Contact? L Sean Kennedy (Aug 25)
- Re: Amazon Contact? Stephen Fulton (Aug 25)