nanog mailing list archives

Re: Apple Catalina Appears to Introduce Massive Jitter


From: Peter Beckman <beckman () angryox com>
Date: Thu, 29 Oct 2020 15:22:15 -0400

I'd need more data than your anecdotal experience with a POE device to
throw out my Unifi gear and ban the company. But I'm dealing with 2
devices: a Security Gateway and a single Access Point (plus the Controller
software running on my Mac).

There are some quirky things about Unifi that can be annoying, but it is
mostly around common stuff like running a DNS Caching server on the
Security Gateway or force-pushing a DDNS update.

It's been way better than the ad-hoc varied brand of network I was running
before, and I get to see and manage a lot more as well, quite reliably.

We all know that hardware failures happen, and you definitely had a bad
experience, and that sucks.

I'll take all of your Unifi gear, PM me for an address. :-)

Beckman

On Thu, 29 Oct 2020, Aaron C. de Bruyn via NANOG wrote:

On Thu, Oct 29, 2020 at 5:43 AM Jared Mauch <jared () puck nether net> wrote:

        I have all UBNT at home for wireless and periodically have some
random
issues which I can't explain, but for the most part have things tuned to
ensure
there's little to no interference.


All UBNT at home?  Ouch.

They're on my banned list after one of their POE devices caught on fire
after being in service for 11 months.
Then they went round and round for a week saying they weren't going to pay
for a shipping label.  I wasn't going to pay for one because I didn't want
their gear back.

Finally someone with a bit of common sense sent a shipping label so they
could figure out why it caught on fire.
They ended up sending a replacement back that was obviously used.  Instead
of letting it go to waste, I installed it.
It died two weeks later.  When I contacted them, they said the original
purchase was over a year ago so they wouldn't RMA it.

Then a second device (plugged into an entirely different switch in a
different building) started smoking and emitting an electrical smell.  I
pulled all of them and tossed them in the dumpster.

They are an absolutely atrocious company to deal with.  I'm betting some
day real soon they'll be sued into oblivion when their crap burns down
someone's home or office building.

Friends don't let friends buy UniFi.

-A


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Peter Beckman                                                  Internet Guy
beckman () angryox com                                 http://www.angryox.com/
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