nanog mailing list archives
Re: Hurricane Electric has reached 0 RPKI INVALIDs in our routing table
From: Mark Tinka <mark.tinka () seacom mu>
Date: Thu, 18 Jun 2020 12:56:21 +0200
On 18/Jun/20 12:51, Nick Hilliard wrote:
The customer monitoring system is very reliable and often superior to in-house solutions.
What really made the experience great for us is that directly contacting the remote network (somewhere in Eastern Europe) and getting them to fix the issue was far more effective than the usual, "Get your customer to log a case with our customer, who can then log a case with us, since we have no commercial contract with you". We had a completely separate second case caused by us rejecting an Invalid route. It got fixed in 30 minutes as well. Invalid routes being dropped creates downtime. People respond to downtime a lot more eagerly. Mark.
Current thread:
- Reactive RPKI ROV (Was: Hurricane Electric has reached 0 RPKI INVALIDs), (continued)
- Reactive RPKI ROV (Was: Hurricane Electric has reached 0 RPKI INVALIDs) Job Snijders (Jun 16)
- Re: Reactive RPKI ROV (Was: Hurricane Electric has reached 0 RPKI INVALIDs) Mark Tinka (Jun 17)
- Re: Reactive RPKI ROV (Was: Hurricane Electric has reached 0 RPKI INVALIDs) Baldur Norddahl (Jun 17)
- Re: Reactive RPKI ROV (Was: Hurricane Electric has reached 0 RPKI INVALIDs) Job Snijders (Jun 17)
- Reactive RPKI ROV (Was: Hurricane Electric has reached 0 RPKI INVALIDs) Job Snijders (Jun 16)
- Re: Hurricane Electric has reached 0 RPKI INVALIDs in our routing table Saku Ytti (Jun 17)
- Re: Hurricane Electric has reached 0 RPKI INVALIDs in our routing table Mark Tinka (Jun 17)
- RE: Hurricane Electric has reached 0 RPKI INVALIDs in our routing table Tim Warnock (Jun 17)
- Re: Hurricane Electric has reached 0 RPKI INVALIDs in our routing table Mark Tinka (Jun 18)
- Re: Hurricane Electric has reached 0 RPKI INVALIDs in our routing table Nick Hilliard (Jun 18)
- Re: Hurricane Electric has reached 0 RPKI INVALIDs in our routing table Mark Tinka (Jun 18)
- Re: Hurricane Electric has reached 0 RPKI INVALIDs in our routing table Nick Hilliard (Jun 18)
- Re: Hurricane Electric has reached 0 RPKI INVALIDs in our routing table Randy Bush (Jun 17)
- Re: Hurricane Electric has reached 0 RPKI INVALIDs in our routing table Randy Bush (Jun 17)