nanog mailing list archives

Re: ARIN


From: John Sweeting <jsweeting () arin net>
Date: Fri, 12 Jun 2020 23:10:42 +0000

Thank you for taking time out to recognize the great team in RSD Mehmet! The fact is they go above and beyond each and 
every day and it's great to see that pointed out. Lisa and her team are amazing. Thank you again.

Sent from my iPhone

On Jun 12, 2020, at 6:45 PM, Mehmet Akcin <mehmet () akcin net> wrote:

?
hey there,

I just wanted to share my experience dealing with ARIN support this week. I think it's not very common to see people 
taking the time to write something like this but I personally think we should do more often.

It has been long time since I had to deal with RIRs and this week I had to do several things in ARIN. The support has 
team was very quick responding, very useful with their recommendations to my questions, and had a great attitude 
towards solving problems. I can certainly say they went above and beyond when I opened a ticket with wrong request type 
and they asked me if they can close it and open a new one for me? I mean.. this is called going Above and Beyond!

thank you all ARIN support desk and especially Lisa Liedel for this great experience. and @John Curran<mailto:jcurran 
() arin net> please accept this sincere thanks on your team's behalf!

Mehmet

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