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Re: Are the days of the showpiece NOC office display gone forever?


From: Töma Gavrichenkov <ximaera () gmail com>
Date: Thu, 17 Dec 2020 02:47:25 +0300

Peace,

On Thu, Dec 17, 2020, 1:50 AM Matt Erculiani <merculiani () gmail com> wrote:

I'm sure when the automation is perfect and widespread to the point that
it catches and alerts on every network event, the monitoring rooms will
disappear.


Which is never, but:

With a proper RCA after each incident, not blaming customers or peers
(which is common) but accepting the blame, and not personally, but as a
fault of failover, security and notification mechanisms to be refined, and
by employing third party tools trained on big chunks of data of yours and
others

— you can reduce the number of screens required for daily routine to a
sustainable amount that a single onshift engineer can carry home.

And that is around where the investment returns to you.

--
Töma

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