Re: Hulu Proxy Blocking our IP's

[Darin Steffl <darin.steffl () mnwifi com>]

They emailed back now and said there was a problem on their end yesterday
which has now been resolved.

They also said that none of our IP's fell under their block/proxy list.

On Thu, Dec 3, 2020 at 10:34 AM Josh Luthman <josh () imaginenetworksllc com>
wrote:

> It might be a blanket error for VPN/proxy/geolocation.  Keep in mind that
> error is consumer facing.
>
> Josh Luthman
> 24/7 Help Desk: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
> On Thu, Dec 3, 2020 at 11:33 AM Darin Steffl <darin.steffl () mnwifi com>
> wrote:
>
> > It shouldn't be a geolocation issue. It gives a proxy error on IP's that
> > worked fine for years.
> >
> > I'll try that too though.
> >
> > On Thu, Dec 3, 2020, 9:46 AM Josh Luthman <josh () imaginenetworksllc com>
> > wrote:
> >
> > > > Hulu: ipadmin () hulu com, also see Digital Envoy above
> > >
> > > Digital Envoy  - https://www.digitalelement.com/contact-us/
> > >
> > > Josh Luthman
> > > 24/7 Help Desk: 937-552-2340
> > > Direct: 937-552-2343
> > > 1100 Wayne St
> > > Suite 1337
> > > Troy, OH 45373
> > >
> > >
> > > On Thu, Dec 3, 2020 at 10:42 AM Darin Steffl <darin.steffl () mnwifi com>
> > > wrote:
> > >
> > > > Josh,
> > > >
> > > > I emailed the correct email address already and got it off that site
> > > > yesterday morning as stated. No response yet.
> > > >
> > > > ipadmin () hulu com
> > > >
> > > > On Thu, Dec 3, 2020 at 9:27 AM Josh Luthman <
> > > > josh () imaginenetworksllc com> wrote:
> > > >
> > > > > Hulu is already on this list:
> > > > > http://thebrotherswisp.com/index.php/geo-and-vpn/
> > > > >
> > > > > Josh Luthman
> > > > > 24/7 Help Desk: 937-552-2340
> > > > > Direct: 937-552-2343
> > > > > 1100 Wayne St
> > > > > Suite 1337
> > > > > Troy, OH 45373
> > > > >
> > > > >
> > > > > On Thu, Dec 3, 2020 at 10:11 AM Pennington, Scott <
> > > > > scott.pennington () cinbell com> wrote:
> > > > >
> > > > > > Darin - If you are able to make progress on this, please share back
> > > > > > to the list.   We've recently been getting sporadic complaints of same.   I
> > > > > > did speak to a support agent at hulu who advised they utilize google's geo
> > > > > > database, but haven't been able to get beyond that.
> > > > > >
> > > > > > -Scott
> > > > > >
> > > > > > ------------------------------
> > > > > > *From:* NANOG <nanog-bounces+scott.pennington=cinbell.com () nanog org>
> > > > > > on behalf of Darin Steffl <darin.steffl () mnwifi com>
> > > > > > *Sent:* Thursday, December 3, 2020 9:37 AM
> > > > > > *To:* North American Network Operators' Group <nanog () nanog org>
> > > > > > *Subject:* Hulu Proxy Blocking our IP's
> > > > > >
> > > > > > Hey all,
> > > > > >
> > > > > > We are a residential and business ISP. We don't host any servers or
> > > > > > lease our IP space to anyone but ourselves.
> > > > > >
> > > > > > Yesterday we had customers report Hulu was blocking their streaming
> > > > > > with a proxy error. Customer contacted Hulu who blamed us. I emailed the
> > > > > > hulu email yesterday morning and haven't heard a thing back.
> > > > > >
> > > > > > Can someone help get this resolved for us?
> > > > > >
> > > > > > Thank you
> > > > > >
> > > > > > ipadmin () hulu com
> > > > > >
> > > > > > --
> > > > > > Darin Steffl
> > > > > > Minnesota WiFi
> > > > > > www.mnwifi.com
> > > > > > 507-634-WiFi
> > > > > > Like us on Facebook <http://www.facebook.com/minnesotawifi>
> > > >
> > > > --
> > > > Darin Steffl
> > > > Minnesota WiFi
> > > > www.mnwifi.com
> > > > 507-634-WiFi
> > > > Like us on Facebook <http://www.facebook.com/minnesotawifi>

-- 
Darin Steffl
Minnesota WiFi
www.mnwifi.com
507-634-WiFi
Like us on Facebook <http://www.facebook.com/minnesotawifi>