Re: Constant Abuse Reports / Borderline Spamming from RiskIQ

[Matthew Petach <mpetach () netflight com>]

On Tue, Apr 14, 2020, 18:14 Matt Palmer <mpalmer () hezmatt org> wrote:

> [Hideously mangled quoting fixed]
>
> On Tue, Apr 14, 2020 at 02:51:55PM +0530, Kushal R. wrote:
> > Matt Palmer wrote:
> > > On Mon, Apr 13, 2020 at 11:14:11PM +0530, Kushal R. wrote:
> > > > All abuse reports that we receive are dealt within 48 business hours.
> > >
> > > At eight business hours per calendar day, and five business days per
> > > (typical) calendar week, 48 business hours is...  a week and a bit,
> > > calendar wise.
> >
> > We are a 24x7 operation.
>
> Then why not just say "withing 48 hours", rather than the weaselish "48
> business hours"?  Makes it seem like you're trying to clever-word yourself
> an alibi.
>
> - Matt

The Internet never sleeps.

Every hour on the Internet *is* a business hour.

(If you think otherwise, there's a good chance you're not running a global
operation.)

Matt